Senior Software Engineer, AI Voice Agent
As a Senior Software Engineer on the AI Voice Agent team, you will work on real-time systems involving live audio streaming and latency optimization integrated with speech providers. You will build and improve conversation intelligence systems that manage LLM layers, including prompt construction, context management, function calling, and dialogue management to create natural, actionable phone conversations. You will develop the action framework allowing configurable API calls with branching logic and runtime execution, supporting tasks like data lookup and ticket creation during calls. You'll manage knowledge ingestion, storage, and retrieval to enhance agent memory and learning over time. You will collaborate with designers to enable customers to create, configure, test, and deploy voice agents through intuitive product experiences. Additionally, you will help develop evaluation frameworks, analytics, call quality metrics, and monitoring instrumentation, and participate in on-call rotation duties.
Member of Technical Staff (Data): World Models
Design, automate, maintain, and optimize Python ETL pipelines (Spark/Ray) for large-scale multimodal data. Build and maintain data cataloging, lineage, quality tooling, integrity verification, access controls, and lifecycle management systems. Provide guidance, internal tools, and documentation to colleagues on data best practices. Serve as a custodian of the company’s datasets, ensuring overall data health, quality, and discoverability.
Product Engineer
Implement and integrate AI functionality into key product features, craft and iterate on prompts to improve LLM reliability and usefulness, build AI-powered flows that feel intuitive and responsive to developers, evaluate and test AI outputs to ensure performance and accuracy, work alongside engineers to deliver robust, production-grade code, stay current with LLM tools, APIs, and best practices, deliver reliable, high-quality AI-powered product experiences, translate product needs into technical AI implementations, tune and test prompts for real-world use cases and developer workflows, collaborate closely with engineers and researchers, and contribute across frontend, backend, and integration layers.
Freelance Junior Journalist - AI Trainer
As an AI Trainer - Junior Journalist, your work will help train AI models by crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity. Contributors may craft original, clear, and fact-checked responses based on project guidelines, generate prompts that challenge AI, define comprehensive scoring criteria to evaluate the accuracy of AI’s answers, and follow style and quality standards to ensure consistency.
Freelance Junior Journalist - AI Trainer
As an AI Trainer - Junior Journalist, the work involves helping to train AI models to understand and generate human-like text by crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity. Responsibilities may include crafting original, clear, and fact-checked responses based on project guidelines; generating prompts that challenge AI; defining comprehensive scoring criteria to evaluate the accuracy of AI’s answers; and following style and quality standards to ensure consistency.
Freelance Junior Journalist - AI Trainer
As an AI Trainer - Junior Journalist, your work will involve training AI models to help them understand and generate human-like text. Responsibilities include crafting original, clear, and fact-checked responses based on project guidelines, generating prompts that challenge AI, defining comprehensive scoring criteria to evaluate the accuracy of the AI’s answers, and following style and quality standards to ensure consistency.
Freelance Junior Journalist - AI Trainer
As an AI Trainer - Junior Journalist, the responsibilities include crafting original, clear, and fact-checked responses based on project guidelines, generating prompts that challenge AI, defining comprehensive scoring criteria to evaluate the accuracy of the AI’s answers, and following style and quality standards to ensure consistency. This work involves helping train AI models by shaping how they understand and generate human-like text, focusing on teaching AI reasoning, logic accuracy, nuance, and clarity.
Freelance Junior Journalist - AI Trainer
As an AI Trainer - Junior Journalist, your work involves helping train AI models by crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity. Responsibilities include crafting original, clear, and fact-checked responses based on project guidelines, generating prompts that challenge AI, defining comprehensive scoring criteria to evaluate the accuracy of the AI’s answers, and following style and quality standards to ensure consistency.
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