Senior Software Engineer, AI Voice Agent
As a Senior Software Engineer on the AI Voice Agent team, you will work on real-time systems involving live audio streaming and latency optimization integrated with speech providers. You will build and improve conversation intelligence systems that manage LLM layers, including prompt construction, context management, function calling, and dialogue management to create natural, actionable phone conversations. You will develop the action framework allowing configurable API calls with branching logic and runtime execution, supporting tasks like data lookup and ticket creation during calls. You'll manage knowledge ingestion, storage, and retrieval to enhance agent memory and learning over time. You will collaborate with designers to enable customers to create, configure, test, and deploy voice agents through intuitive product experiences. Additionally, you will help develop evaluation frameworks, analytics, call quality metrics, and monitoring instrumentation, and participate in on-call rotation duties.
Deployment Lead
The Deployment Lead will work closely with Simulation Engineers, Machine Learning Engineers, and customers to understand and define engineering and physics challenges, providing technical leadership to their team. Responsibilities include leading pre-processing and analysis of complex data for predictive modelling, establishing best practices, architecting and developing innovative deep learning models combined with optimisation methods, taking responsibility for the quality and impact of their work and their team's work, designing and testing robust, scalable data pipelines for production environments, leading cross-functional collaboration for seamless integration of data science models with simulations, driving internal R&D and product development to refine models and identify new applications, mentoring junior team members, leading communication and presentations to technical teams and customers, onboarding users and co-developing solutions with customers. The role involves representing the company as a technical authority at customer sites internationally, collaborating on-site to build solutions, influencing technical direction, shaping future solutions and products, and developing leadership skills.
Member of Technical Staff (Data): World Models
Design, automate, maintain, and optimize Python ETL pipelines (Spark/Ray) for large-scale multimodal data. Build and maintain data cataloging, lineage, quality tooling, integrity verification, access controls, and lifecycle management systems. Provide guidance, internal tools, and documentation to colleagues on data best practices. Serve as a custodian of the company’s datasets, ensuring overall data health, quality, and discoverability.
AI Product Engineer (Agents)
Build LLM agents for document understanding, search, and image recognition that transition quickly from prototype to production; write clean, tested Python code that scales, focusing on working AI features rather than research papers; collaborate with AI and product teams to iterate on solutions that customers actually use; manage multiple projects with high ownership using LangGraph and cutting-edge AI frameworks; build agents, tune models, and ship AI solutions that power the entire platform.
Forward Deployed Engineer
Run technical discovery, design solutions, and lead POCs alongside Account Executives to close deals, then own onboarding to get customers to first value fast. Build and implement workflows within V7 Go; combining prompt engineering, data pipelines, and integrations to solve real customer problems across document processing and more. Act as the primary technical contact for accounts, handling complex challenges and spotting expansion opportunities as customers scale. Juggle up to 10 concurrent projects while feeding customer insights back to product and engineering.
Freelance Junior Journalist - AI Trainer
As an AI Trainer - Junior Journalist, your work will help train AI models by crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity. Contributors may craft original, clear, and fact-checked responses based on project guidelines, generate prompts that challenge AI, define comprehensive scoring criteria to evaluate the accuracy of AI’s answers, and follow style and quality standards to ensure consistency.
Freelance Junior Journalist - AI Trainer
As an AI Trainer - Junior Journalist, the work involves helping to train AI models to understand and generate human-like text by crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity. Responsibilities may include crafting original, clear, and fact-checked responses based on project guidelines; generating prompts that challenge AI; defining comprehensive scoring criteria to evaluate the accuracy of AI’s answers; and following style and quality standards to ensure consistency.
Freelance Junior Journalist - AI Trainer
As an AI Trainer - Junior Journalist, your work will involve training AI models to help them understand and generate human-like text. Responsibilities include crafting original, clear, and fact-checked responses based on project guidelines, generating prompts that challenge AI, defining comprehensive scoring criteria to evaluate the accuracy of the AI’s answers, and following style and quality standards to ensure consistency.
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