At Toma, we envision a future where automotive dealerships operate with seamless efficiency, powered by intelligent AI employees that transform the way businesses engage with their customers and handle operations. Our technology is rooted in creating humanlike, 24/7 AI agents that relieve dealerships from repetitive tasks, enabling teams to focus on delivering unparalleled customer experiences and driving revenue growth.
We are dedicated to revolutionizing the automotive industry through deep integration of AI-driven automation, shaping a new standard where operational excellence is accessible to dealerships of all sizes. Our mission extends beyond voice automation to building innovative software that fundamentally reshapes dealership workflows, fostering smarter, faster, and more responsive service environments.
Guided by a passion for technology and a profound understanding of dealership needs, we strive to empower automotive businesses with forward-thinking solutions that not only optimize their processes but also strengthen their connection to the customers of tomorrow. Toma exists to redefine operational possibilities through intelligent automation and visionary technology.
Our Review
We'll be honest — when we first heard about Toma, we weren't sure the automotive industry was ready for AI-powered phone agents. Boy, were we wrong. This company has cracked the code on something dealerships have been struggling with for years: how to handle the endless stream of service calls, appointment requests, and parts inquiries without burning out their staff.
What caught our attention immediately was the founding story. Monik Pamecha and Anthony Krivonos didn't just build this from a Silicon Valley office — they literally embedded themselves in dealerships, watching how things actually work. That kind of hands-on research shows, and it's probably why their AI doesn't sound like a robot reading a script.
The Tech That Actually Works
Toma's AI agents handle the stuff that eats up dealership employees' entire days: scheduling service appointments, answering parts questions, sending service reminders. But here's the kicker — they do it 24/7 with what customers describe as "human-like" interactions.
We're talking about real impact here. Their clients report unlocking millions in additional revenue just by never missing a call or appointment request. When a customer calls at 9 PM on a Saturday, Toma's AI is there to help instead of sending them to voicemail (where they'll probably call the dealership down the street instead).
The A16z Stamp of Approval
Here's what really made us take notice: Andreessen Horowitz led their $17 million Series A after vetting tons of voice AI companies in automotive. A16z doesn't throw money around lightly, especially not in a space as traditional as car dealerships.
The fact that Toma grew mostly through word-of-mouth without even having a formal sales team tells us their product genuinely works. Happy dealerships are apparently telling other dealerships, which is probably the best endorsement you can get in this industry.
Who Should Pay Attention
If you're running a dealership and your staff spends half their day on repetitive phone calls, Toma might be exactly what you need. The company serves hundreds of dealerships across the U.S., from small independent shops to larger operations.
We're particularly impressed that they're not trying to replace human employees — they're freeing them up to do more valuable work. In an industry where good service techs and salespeople are hard to find, that's a smart approach that dealership owners can actually get behind.
Features
AI-driven automation of automotive dealership operations
Humanlike AI agents for service appointment scheduling
Parts inquiries handling
Service reminders automation
24/7 availability for customer communications
Automation of repetitive dealership workflows
Reduction of staff workload and faster service delivery
Revenue growth through operational automation
FAQs
Ploy was founded in 2024.
Toma is the leading AI solutions company for automotive enterprises. Fortune 500 companies across equipment, rental, car sales, and finance have entrusted Toma with rebuilding deeply ingrained legacy systems to become AI native, full-stack solutions for their operations.
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