Hiya Inc. envisions a future where every voice call is a trusted, safe, and productive connection, transforming how people and businesses communicate globally. We are building a world where the uncertainties of spam, fraud, and synthetic voice interference are eliminated through intelligence and identity, making voice communication a reliable cornerstone of digital interaction.
Our mission is to revolutionize telecommunications with advanced AI-driven voice intelligence that not only detects and blocks threats in real-time but also enhances the call experience for carriers, enterprises, and end-users alike. By integrating adaptive AI, branded calling, and deep fraud detection technologies, we empower carriers and businesses to create meaningful and secure connections at scale.
Driven by innovation and a commitment to security, Hiya is creating the infrastructure for a modern voice ecosystem that fosters trust, transparency, and genuine engagement. We are shaping the future of communication where technology safeguards every call while unlocking new levels of productivity and customer interaction worldwide.
Our Review
We've been tracking Hiya Inc. for a while now, and honestly, they've caught our attention in the best possible way. What started as a simple caller ID app spun out of Whitepages has quietly become one of the most important players in voice security — protecting over 500 million users worldwide from spam calls and phone fraud.
The Seattle-based company isn't just another tech startup throwing around buzzwords. They're solving a real problem that affects literally everyone with a phone.
What Makes Them Stand Out
Hiya's approach is refreshingly comprehensive. Instead of just building consumer apps, they've created an entire ecosystem that works at multiple levels — from network-based protection for carriers to branded calling solutions for enterprises.
Their Hiya Connect platform is particularly clever. It lets businesses make calls that actually show up with proper branding and context, so when your bank calls, you know it's really your bank. We've seen answer rates jump significantly for companies using this tech, which is a win-win for everyone involved.
The AI Angle That Actually Works
Here's where things get interesting: Hiya's recent acquisition of Loccus.ai shows they're serious about staying ahead of increasingly sophisticated fraud attempts. With deepfake voice technology becoming more accessible, having AI that can detect synthetic voices isn't just nice-to-have anymore — it's essential.
Their Voice AI Agents can screen calls, take notes, and even handle automated calling for businesses. It's the kind of practical AI implementation that actually saves time rather than just sounding impressive in demos.
Who Should Pay Attention
If you're running a business that relies on phone outreach — think sales teams, market research firms, or financial services — Hiya's branded calling could be a game-changer. The days of your legitimate calls getting buried in spam filters are numbered.
For telecom carriers, Hiya Protect offers network-level spam blocking that actually works at scale. Major players like AT&T, Rogers, and BT are already on board, which tells us something about the platform's reliability.
The company's global reach (offices in Seattle, Budapest, and London) and partnerships across 28 countries suggest they understand that phone fraud is a worldwide problem requiring worldwide solutions. That's the kind of thinking we like to see from a company handling our voice communications.
Features
Spam and fraud call protection
Branded calling to improve answer rates
AI-powered synthetic voice detection and scam detection
Voice intelligence insights for telecom security
No-code automated calling setup
Caller identification and network-based spam blocking
Jobs
FAQs
Ploy was founded in 2024.
At Hiya, we are revolutionizing the voice communication experience, making it more productive and secure. Our Voice Intelligence Platform connects and protects over 500 million users worldwide, leveraging AI to deliver smarter, safer, and more productive voice interactions. Hiya supports enterprises, carriers, and OEMs in enhancing the voice experience. For enterprises, Hiya’s Branded Call helps businesses connect with their customers, placing trust back into the phone call. By displaying your company name, logo, and call reason you are improving the customer experience, providing trustworthy calls, and protecting from costly phone scam and spam calls. For carriers and OEMs, Hiya provides a secure enhanced calling experience that builds customer trust and loyalty by protecting users against spam and fraud. Enabling carriers to secure their network and grow their business through a differentiated voice proposition that improves ARPU and NPS, while reducing churn. Want to build the future of voice communications? Join our dynamic, collaborative team where you’ll be empowered to create, innovate and disrupt the voice experience. If you’re ready to make an impact and revolutionize the voice calling experience, explore our opportunities.
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