DevAI envisions a future where enterprise IT transcends traditional reactive workflows, empowering teams through intelligent automation and seamless integration. We are driven by the mission to transform IT operations into a strategic advantage by connecting disparate systems and preserving invaluable institutional knowledge with advanced AI technologies.
At the core of our innovation is the DevAI Network Intelligence Engine, a platform designed to anticipate IT needs and provide actionable insights that elevate operational efficiency. By weaving together best practices and AI-driven automation, we are building a future where IT professionals focus on innovation instead of firefighting.
Our commitment is to lead enterprise IT into an era defined by proactive management and continuous improvement, where AI amplifies human expertise and redefines the possibilities of network and infrastructure management.
Our Review
We've been tracking DevAI since their launch in 2024, and frankly, we're impressed by what this California-based startup has built in such a short time. With CEO Susie Wee at the helm — a true enterprise IT heavyweight who helped create Cisco's DevNet — this isn't your typical "AI will solve everything" company.
What caught our attention immediately was their fresh $6 million seed round led by Pear VC. For a company barely a year old, that's serious validation from investors who clearly see something special here.
Why Their Approach Makes Sense
DevAI isn't trying to reinvent IT — they're making it smarter. Their Network Intelligence Engine feels like what enterprise IT teams have been waiting for: AI that actually understands the chaos of modern network management instead of just adding another dashboard to ignore.
Their first agent, Neo, offers something we rarely see — a simple chat interface that can actually help reduce incident resolution time. According to DevAI's data, enterprises could save 30-70% per ticket in downtime costs. Those aren't small numbers when you're talking enterprise scale.
The Team That Gets It
Here's what we love: this isn't a team of AI researchers trying to figure out enterprise IT. Susie Wee and Edward Zhang come from Google, Cisco, and HP — they've lived the pain points they're solving. When someone who built Cisco's developer community tells you there's a better way to handle IT workflows, you listen.
The fact that they're already working with major enterprises for product testing tells us they understand the market better than most startups rushing to launch.
What Makes Them Different
Most AI tools for IT feel like fancy add-ons. DevAI is building something that integrates with existing tools and preserves institutional knowledge — the stuff that walks out the door when experienced IT folks retire or change jobs.
We're particularly intrigued by their focus on moving IT teams from constant firefighting to strategic innovation. That's the holy grail for enterprise IT, and if they can deliver on that promise, they'll have customers lining up.
Features
AI-powered Network Intelligence Agents for automating IT operations and workflow
Integration with multiple IT management tools and data sources to enhance accuracy
A chat interface for easy team interaction with AI agents
Tools to preserve and spread institutional IT knowledge within organizations
Automated insights for incident resolution and network management improvements
FAQs
Ploy was founded in 2024.
DevAI is the AI intelligence layer for enterprise IT operations. We connect the dots across your fragmented IT estate (CMDB, monitoring, ticketing, and infrastructure tools) to deliver one authoritative source of truth, AI-driven incident response, and continuous data reconciliation. Our agentic platform moves teams from reactive NOC firefighting to proactive AOC operations: faster MTTR, cleaner CMDBs, and fewer 3am alerts. Founded by Susie Wee and Edwin Zhang (Cisco DevNet and Google) DevAI is backed by leading VCs and trusted by Fortune 50 enterprises, with integrations spanning ServiceNow, Dynatrace, Splunk, Cisco Catalyst Center, NetBox, and more. Winner of ONUG's Best-in-Show for Automation, we're building the AI-native foundation for the next generation of IT operations.
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