Console —
Your best people shouldn't be resetting passwords.

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About Console

We envision a future where IT support is seamlessly integrated into daily business operations, eliminating delays and inefficiencies. By deeply understanding the unique processes and policies of each company, we create automated solutions that transform how IT requests are managed and resolved.

Our technology harnesses advanced automation and intelligent workflows to deliver personalized, accurate, and timely IT support. This approach not only enhances productivity but also elevates the employee experience by reducing friction and increasing satisfaction.

We are committed to building a world where businesses can focus on their core missions, empowered by IT systems that work effortlessly behind the scenes, anticipating needs and resolving issues proactively.

Our Review

When we first discovered Console, we were intrigued by their fresh take on developer marketing. In a world where reaching developers has become increasingly challenging, Console's approach stands out by focusing on quality over quantity.

A Developer-First Newsletter Done Right

What immediately caught our attention was Console's commitment to actual value. Their weekly developer newsletter isn't just another roundup of links—it's a carefully curated selection of open-source tools and projects, each thoroughly tested and reviewed by their team of experienced developers.

We've seen countless developer newsletters come and go, but Console's dedication to detailed, hands-on testing of every featured tool creates a level of trust that's rare in this space. Their technical write-ups are refreshingly thorough without being overwhelming.

Building a Better Discovery Platform

Beyond the newsletter, what's particularly impressive is how Console has evolved into a comprehensive discovery platform for developer tools. They've essentially created a trusted filter for the overwhelming world of dev tools, helping teams find battle-tested solutions without the usual trial and error.

Their advertising model is notably transparent too. Unlike many platforms that blur the line between sponsored and organic content, Console maintains a clear separation while still delivering value to both developers and tool creators.

Who Gets the Most Value

We've found Console particularly valuable for engineering managers and developers who need to stay current with developer tools but don't have time to evaluate everything themselves. It's also become a go-to resource for developer-focused startups looking to reach an engaged, technical audience.

While the platform is most useful for those working with modern development stacks, even seasoned developers tell us they regularly discover useful tools they wouldn't have found otherwise.

Features

Platform Type
Pricing
Contact for pricing
Features

Automated IT request resolution

Understanding company-specific processes and policies

Improved customer satisfaction and automation rates

Integration with existing IT systems

Customizable workflows

Jobs

There is no job at the moment.

FAQs

When was Ploy founded?

Ploy was founded in 2024.

[{"answer": "Console is Software Development company.", "question": "What is Console core business?"}, {"answer": "Console operates in the following categories: AI Chatbots, Business Operations, Customer Support, Productivity.", "question": "What industries or markets does Console operate in?"}, {"answer": "Console is made for: Consultants, Operations Specialists, Project Managers.", "question": "Who is Console made for?"}, {"answer": "Console has 51-200 employees.", "question": "How many employees does Console have?"}, {"answer": "Console headquarters is located at San Francisco, CA, United States.", "question": "Where is Console headquarters?"}, {"answer": "Yes, Console has 3 open AI jobs.", "question": "Is Console hiring?"}, {"answer": "Console website is <a href=\"https://console.co\" target=\"_blank\" rel=\"noopener nofollow\">https://console.co</a>.", "question": "What is Console website?"}, {"answer": "You can find Console on <a href=\"https://www.linkedin.com/company/console-com/?utm_source=choppingblock&amp;ref=choppingblock\" target=\"_blank\" rel=\"noopener nofollow\">LinkedIn</a>.", "question": "Where can I find Console on social media?"}, {"answer": "Console is an AI platform that automates IT support tasks by handling common requests directly through Slack, eliminating the need for human intervention in routine support tickets.", "question": "What is Console and how does it work?"}, {"answer": "Console can automatically handle 50-70% of support requests, including password resets and access requests, before they reach human IT staff.", "question": "What percentage of IT requests can Console automate?"}, {"answer": "Console integrates directly with Slack, allowing employees to submit and receive responses to IT support requests within their existing workflow.", "question": "Which communication platform does Console integrate with?"}, {"answer": "Console reduces IT team workload by automating routine tasks and allows IT professionals to focus on managing systems rather than handling repetitive support requests.", "question": "What are the main benefits of using Console?"}, {"answer": "Console manages common IT support tasks including password resets, access requests, and other routine support tickets that typically consume IT teams' time.", "question": "What types of IT requests can Console handle?"}, {"answer": "Choppingblock.ai is a comprehensive directory showcasing thousands of AI companies and tools, helping businesses discover and compare artificial intelligence solutions.", "question": "What is Choppingblock.ai?"}]
Last Update
August 20, 2026
Categories
Productivity
AI Chatbots
Customer Support
Business Operations
Companies size
51-200
Country
United States
Last funding
Series A
Bio

Console is an AI-Native ITSM, built to help teams automate support and shift from doing the work to managing the system that does the work for them. From password resets to access requests, Console handles 60–80% of support requests directly in Slack or Teams before they ever reach a human.

Software Development