AI deployment engineer (US)
As a deployment engineer at WRITER, you will partner directly with enterprise customers to identify strategic AI use cases and validate their technical feasibility, owning the end-to-end implementation of tailored AI solutions. You will architect and deliver custom applications, templates, and integrations using WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges. Your role includes translating intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations for customers, guiding them through the generative AI landscape. You will collaborate extensively with internal Product and Engineering teams, providing customer feedback that influences the product roadmap and drives innovation. Additionally, you will develop scalable processes, robust documentation, and efficient workflows to reduce customer time-to-value for technical integrations. You will champion the adoption and expansion of WRITER's AI solutions within customer accounts to maximize impact and return on investment.
AI deployment engineer (UK)
Partner deeply with enterprise customers to identify strategic AI use cases, validate technical feasibility, and own the end-to-end implementation of tailored solutions. Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges. Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape. Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences the product roadmap and drives continuous innovation. Develop scalable processes, robust documentation, and efficient workflows for technical integrations to drive down customer time-to-value. Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts to ensure maximum impact and return on investment.
Solutions Architect
Own customer engagements end-to-end from qualified opportunity through technical validation, go-live, and ongoing delivery across all customer segments. Build customer-specific demos and proofs-of-concept using Liquid models including LEAP for fine-tuning, domain adaptation, and evaluation to drive technical wins. Lead technical discovery by mapping current-state customer architectures to Liquid solutions, driving competitive positioning against open-source and incumbent models, and quantifying ROI for both cost-optimization and new-experience use cases. Co-own the product-field feedback loop by documenting friction patterns, evaluation failures, and capability gaps from engagements and partnering with product and research teams to influence the roadmap. Turn engagement learnings into reusable assets such as reference architectures, solution primitives, demo building blocks, engagement playbooks, and vertical-specific solution patterns across Liquid's priority industries.
Forward Deployed Engineer
Design and deploy AI solutions by working closely with customers to translate their challenges into functional agents, integrating APIs and data sources to automate real business processes. Prototype quickly, build the first version, get it into production, and refine based on real-world feedback. Collaborate with customer teams across engineering, product, and operations to ensure the agent performs, scales, and delivers measurable outcomes. Own end-to-end delivery from discovery call to deployment, leading the technical build, testing, and iteration to ensure the experience feels natural, human, and on-brand. Drive adoption and expansion by sharing results, training teams, and embedding within the customer organization to uncover new opportunities for automation and scale. Act as the face of Bland by being the customer’s champion, traveling on-site, developing real relationships with customers and stakeholders, hosting training sessions and dinners, and providing unreasonable hospitality.
Forward Deployed Engineer
Run technical discovery, design solutions, and lead POCs alongside Account Executives to close deals, then own onboarding to get customers to first value fast. Build and implement workflows within V7 Go; combining prompt engineering, data pipelines, and integrations to solve real customer problems across document processing and more. Act as the primary technical contact for accounts, handling complex challenges and spotting expansion opportunities as customers scale. Juggle up to 10 concurrent projects while feeding customer insights back to product and engineering.
Manager, Commercial Sales - Industry Expansion
The role involves defining the internal AI roadmap in collaboration with Security, Legal, and business leaders; operating the enterprise AI stack including LLMs, vector databases, and gateways; enforcing consistent patterns for tool calling, prompt versioning, state management, and error handling to avoid fragmented agent implementations; managing the full model lifecycle including evaluation, testing, upgrades, and deprecations. The position requires proactive interviewing of teams such as Talent, Support, and Sales to identify manual workflows for automation using agentic AI; independently building and deploying proof of concepts to demonstrate ROI before scaling; owning the token procurement process and building forecasting/chargeback models to control AI-related spend; building dashboards to monitor SLAs/SLOs such as latency, accuracy, uptime, usage, cost, and error rates; and identifying opportunities for cost-saving and performance tuning.
Agentic Solution Engineer
Partner with Account Executives to discover and scope customer challenges, designing high-value technical solutions that showcase the ROI of Netomi’s platform. Architect and build agentic workflows that integrate generative AI with APIs, databases, and enterprise tools to power experiences for customers' end users. Develop custom demonstrations, prototypes, and proofs of concept using the Netomi platform tailored to specific clients' use cases. Design, test, and refine prompts and AI orchestration chains to optimize performance, reasoning, and reliability across varied use cases. Communicate complex technical concepts clearly and persuasively to audiences ranging from C-level executives to hands-on engineers. Collaborate with product and engineering teams, contributing insights from customer engagements to inform roadmap priorities. Document and present solution designs, workflows, and technical configurations for both internal and client-facing reference.
Salesforce Technical Architect
The Salesforce Technical Architect is responsible for designing and delivering scalable, enterprise-grade cloud solutions across the Salesforce ecosystem, including Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, and Agentforce AI agents. The role includes architecting AI-enabled workflows and autonomous agents, designing enterprise data strategies leveraging Salesforce Data Cloud, and defining scalable enterprise integration architectures using MuleSoft or other iPaaS platforms. The architect provides technical leadership for development teams working with Apex, Lightning Web Components, Visualforce, and Salesforce automation frameworks, and may contribute hands-on when necessary. They ensure solutions are high performance, scalable, secure, and capable of handling large data volumes. The role involves partnering with Delivery Managers, consultants, and client stakeholders to translate business requirements into technical architectures, leading design and code reviews, and mentoring developers and consultants. Additionally, the architect evaluates and implements Salesforce AI capabilities, drives innovation initiatives, serves as a technical advisor to clients on architecture and AI adoption, contributes to internal architecture standards and reusable frameworks, and supports presales and solutioning efforts for complex Salesforce engagements.
Forward Deployed Engineer
Run technical discovery, design solutions, and lead POCs alongside Account Executives to close deals, then own onboarding to get customers to first value fast. Build and implement workflows within V7 Go by combining prompt engineering, data pipelines, and integrations to solve real customer problems across document processing and more. Act as the primary technical contact for accounts, handling complex challenges and spotting expansion opportunities as customers scale. Manage up to 10 concurrent projects while feeding customer insights back to product and engineering.
Agentic Solution Engineer
The Solution Engineer will partner with Account Executives to discover and scope customer challenges, designing high-value technical solutions that showcase the ROI of Netomi’s platform. They will architect and build agentic workflows that integrate generative AI with APIs, databases, and enterprise tools, develop custom demonstrations, prototypes, and proofs of concept using the Netomi platform tailored to specific client use cases, design, test, and refine prompts and AI orchestration chains to optimize performance, reasoning, and reliability. Additionally, they will communicate complex technical concepts clearly to audiences ranging from C-level executives to engineers, collaborate with product and engineering teams to contribute insights from customer engagements, and document and present solution designs, workflows, and technical configurations for both internal and client-facing reference.
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