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Applied Legal Researcher

Harvey
$180,000 – $220,000
US.svg
United States
Full-time
Remote
false
Why HarveyAt Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.At Harvey, the future of professional services is being written today — and we’re just getting started.Role OverviewWe are looking for a legal researcher with a strong understanding of how law firms, financial institutions, large corporations, and other organizations deliver professional services and execute complex legal and knowledge work tasks. We have incredible product-market fit and demand across diverse customer profiles. Executing on this demand requires a strong understanding of our customers' workflows and how those workflows can be accelerated by AI systems.What You'll DoTo facilitate the development of these systems, you will:Develop and deliver subject-matter expertise to support AI researchWork closely with our engineering, product, and design teams to define and develop AI systemsBuild and improve AI systems through prompt engineering, fine tuning, and other techniquesBuild proprietary benchmarks and datasets to evaluate models and model systemsPartner directly with clients to understand their workflows, identify pain points, and translate complex business and legal requirements into technical solutionsWhat You Have3-7 years of experience at a law firm, financial institution, or equivalent professional service providerDemonstrated ability to deliver high quality work product on demanding deadlinesAbility to effectively communicate with a variety internal and external stakeholders and translate complex problems effectively between themAbility to define positive outcomes in situations with underspecified success criteriaDeep intellectual curiosity and eagerness to learn across domainsWillingness and desire to do work in the trenches - e.g., grading hundreds of answers, breaking down thousands of documents - getting the models to do junior associate work requires a lot of things that look like junior associate workPlease find our CA applicant privacy notice here.Compensation Range$180,000 - $220,000 USDHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
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Harvey.jpg

Applied Legal Researcher

Harvey
$180,000 – $220,000
US.svg
United States
Full-time
Remote
false
Why HarveyAt Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.At Harvey, the future of professional services is being written today — and we’re just getting started.Role OverviewWe are looking for a legal researcher with a strong understanding of how law firms, financial institutions, large corporations, and other organizations deliver professional services and execute complex legal and knowledge work tasks. We have incredible product-market fit and demand across diverse customer profiles. Executing on this demand requires a strong understanding of our customers' workflows and how those workflows can be accelerated by AI systems.What You'll DoTo facilitate the development of these systems, you will:Develop and deliver subject-matter expertise to support AI researchWork closely with our engineering, product, and design teams to define and develop AI systemsBuild and improve AI systems through prompt engineering, fine tuning, and other techniquesBuild proprietary benchmarks and datasets to evaluate models and model systemsPartner directly with clients to understand their workflows, identify pain points, and translate complex business and legal requirements into technical solutionsWhat You Have3-7 years of experience at a law firm, financial institution, or equivalent professional service providerDemonstrated ability to deliver high quality work product on demanding deadlinesAbility to effectively communicate with a variety internal and external stakeholders and translate complex problems effectively between themAbility to define positive outcomes in situations with underspecified success criteriaDeep intellectual curiosity and eagerness to learn across domainsWillingness and desire to do work in the trenches - e.g., grading hundreds of answers, breaking down thousands of documents - getting the models to do junior associate work requires a lot of things that look like junior associate workPlease find our CA applicant privacy notice here.Compensation Range$180,000 - $220,000 USDHarvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
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Forward Deployed Engineer

Lumi AI
$150,000 – $225,000
US.svg
United States
Full-time
Remote
false
About LuminaiNearly every organization in the world relies on complex manual work to carry out critical internal processes. These are processes that keep the world going — enrolling patients in a hospital, underwriting loans inside a bank, or processing new transactions for an airline. Yet most companies don’t have enough resources to properly automate these tasks and are stuck in manual, decades old way of doing things. At Luminai, we develop technology to automate long-form organization wide workflows of any complexity easily and safely using AI. Luminai serves some of the world’s most critical organizations in sectors like Healthcare, Finance, and Telecommunication to delegate mission-critical workflows that previously required hands-on human involvement, over to autonomous AI systems. Our approach combines frontier AI development, with a purpose built workflow execution engine to achieve this goal. We've raised significant amounts of capital (including some un-announced) from many of the best Silicon Valley VCs: General Catalyst, YCombinator, and investors including Kevin Weil (Chief Product Officer at OpenAI), Arash Ferdowsi (co-founder of Dropbox), Katie Stanton (former VP Global Media, Twitter) and CEOs of companies including Flexport, Notion, Front, Ramp and Twitch.About The RoleAs a Forward Deployed Engineer, you will sit at the intersection of engineering, product, and customer delivery. You’ll embed directly with customers, deeply understand their workflows, and design and deploy AI-powered solutions that deliver immediate, real-world impact.This is a highly autonomous, hands-on role for someone who thrives in ambiguous environments, enjoys working directly with customers, and wants to shape product direction through what they see in the field. You’ll partner closely with Product and Engineering to turn customer needs into scalable systems that improve how healthcare organizations operate.This is a hybrid position. Our team is in-office 3 days a week (Mon, Tue, Thu) in San Mateo, California. What You’ll DoEmbed directly with customers to understand their workflows, constraints, and success criteriaDesign, build, and deploy AI-driven solutions tailored to real operational problemsBuild and maintain production systems including APIs, integrations, monitoring, and feedback loopsTranslate business requirements and customer needs into technical architectures and implementationsOperate in high-stakes environments where reliability, speed, and judgment matterIdentify patterns across customer deployments and feed insights back into core product and platform developmentPartner closely with Product and Engineering to influence roadmap, abstractions, and long-term system designOwn deployments end-to-end, from initial scoping through launch and iterationWhat We’re Looking For3+ years of software engineering experience, ideally with backend or systems-focused workStrong proficiency in Python (TypeScript / JavaScript experience is a plus)Experience working with cloud infrastructure (AWS, GCP, or Azure)Ability to translate ambiguous requirements into working, production-ready systemsStrong communication skills and comfort working with both technical and non-technical stakeholdersHigh ownership mindset with the ability to operate independently in fast-changing environmentsExperience with AI systems (LLMs, vector databases, prompt engineering, or agent frameworks) is a strong plus
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OpenAI.jpg

Product Engineer, GTM Innovation

OpenAI
$230,000 – $385,000
US.svg
United States
Full-time
Remote
false
About the TeamThe GTM (Go-To-Market) Innovation team is an internal powerhouse revolutionizing how we engage customers through groundbreaking applications of our technology. As an incubator, we amplify the impact of Sales, Technical Success, Enablement, and Revenue Operations by deploying our technology at scale. This team applies advanced capabilities to real-world interactions — reshaping conversations with customers, learning from every exchange, and finding novel ways to show the value of our technology. About the RoleWe’re looking for product mindset software engineers to join the GTM Innovation team. As a product engineer on this team, you’ll help OpenAI meet the world at scale. You’ll partner closely with go-to-market teams to understand their workflows, identify leverage points, and ship novel solutions using OpenAI’s API platform. You’ll move quickly from prototype to production, and your work will directly shape how customers experience our technology in the field. This role is ideal for engineers who want to be close to users, own end-to-end outcomes, and help define entirely new categories of enterprise software.In this role, you will:Build high-impact applications and tools that accelerate OpenAI’s go-to-market effortsWork across the full product lifecycle for GTM: prototype, iterate, ship, and maintainEmbed with Sales, Technical Success, and Revenue Operations to identify user needs and build for themApply OpenAI’s models in novel ways to solve real-world customer and internal workflow problemsTranslate learnings into feedback for Applied and Research teams to inform product developmentYou’ll thrive in this role if you:Have 4+ years of experience as a software/ML/product engineer working on user-facing systemsFormer founder, or early engineer at a startup who built a product from scratch is a plusAre fluent in Python or JavaScript and comfortable building full-stack applicationsHave built or prototyped LLM-powered workflows using the OpenAI API (or similar)Take initiative, move quickly, and operate with a strong sense of ownershipEnjoy working closely with end users and shaping 0→1 productsAre collaborative, curious, and motivated to make an outsized impact at the frontier of AIAbout OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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Data Science Manager, Integrity

OpenAI
$255,000 – $490,000
US.svg
United States
Full-time
Remote
false
About the TeamIntegrity Data Science sits at the center of OpenAI’s mission to deploy powerful AI responsibly. We help ensure people can trust our products by building measurement systems, experimentation practices, and detection/mitigation strategies that protect OpenAI and our users from misuse, fraud, and evolving adversarial behaviors.As the scope and urgency of Integrity work expands across product surfaces and go-to-market motion, we’re hiring a dedicated Data Science Manager to scale the team, strengthen execution across multiple Integrity domains, and deepen partnership with Product, Engineering, Operations, and adjacent orgs (e.g., Growth, Ads).This role is based in our San Francisco HQ (in-office). About the RoleAs Data Science Manager, Integrity, you will lead a team of data scientists working across trust & safety, fraud prevention, risk analysis, measurement, and modeling. You’ll be accountable for building a high-performing DS function that can keep pace with fast-moving threats—and for shaping the analytical strategy that informs how OpenAI detects, measures, and mitigates integrity risks at scale.This is a highly cross-functional leadership role. You’ll help set the roadmap with Integrity Product/Engineering leaders, evolve team structure and operating rhythms, raise the bar on technical rigor (experimentation, causal inference, modeling, metrics), and develop a culture of proactive, high-leverage impact. Many of the challenges in this space are emergent—new misuse patterns appear as the technology and ecosystem evolves—so this role requires strong judgment, comfort with ambiguity, and an ability to build systems that scale. In this role, you will:Lead and scale a high-impact Integrity Data Science team—hiring, coaching, and developing DS ICs (and potentially future managers) while setting a strong technical and cultural bar.Drive strategy across multiple Integrity domains (policy enforcement, bot detection, fraud prevention, IP theft, risk measurement, abuse prevention), balancing near-term response with durable systems.Build and institutionalize analytical rigor: clear metric frameworks, experimentation standards, monitoring/alerting, and repeatable evaluation approaches for Integrity interventions.Partner deeply with Product & Engineering to shape roadmaps, prioritize the right bets, and translate ambiguous risk signals into practical product and platform decisions.Evolve team structure and operating model as the org scales—defining ownership boundaries, improving processes, and creating leverage through better tooling and AI-assisted workflows.Enable cross-org outcomes, supporting partners outside Integrity (e.g., Growth, Ads, GTM) where integrity risks intersect with product and business goals.Communicate clearly with senior leadership, synthesizing complex tradeoffs, surfacing risk, and driving alignment on priorities and success metrics.Push the team toward an AI-leveraged operating mode, using modern tooling and model capabilities to accelerate detection, triage, analysis, and iteration. You might thrive in this role if you:Have deep experience leading and scaling Data Science teams, ideally in trust & safety, fraud/abuse, security, risk, or other adversarial problem spaces in fast-moving environments.Bring strong technical grounding across modern DS techniques (experimentation, causal inference, anomaly detection, risk modeling, measurement design) and can coach others to execute with rigor.Have a track record of building durable partnerships across DS, Engineering, Product, and Operations—able to influence without authority and create shared accountability.Are excellent at hiring, mentoring, and developing technical talent, and can build a culture that is both high-bar and supportive.Can translate messy, evolving threats into clear frameworks, metrics, and decisions—and keep the team focused on the highest-leverage work.Are comfortable operating in ambiguity, and can bring structure, clarity, and momentum where the “right answer” isn’t obvious. Bonus if you:Have experience deploying scaled detection solutions using LLMs, embeddings, fine-tuning, or related ML systems for abuse/fraud/risk.Have worked closely with policy, content moderation, investigations, or security operations teams and understand how to design analytics that actually works end-to-end.Have built or led measurement systems that balance safety, user experience, and operational/business constraints. About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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OpenAI.jpg

ASIC Firmware Engineer, Modeling

OpenAI
$360,000 – $530,000
US.svg
United States
Full-time
Remote
false
About the TeamOpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI.About the RoleWe are looking for an embedded engineer to help build firmware and associated modeling software for OpenAI’s in house AI accelerator. This role involves designing and developing drivers and functional models for a large array of HW components, writing high throughput and low latency firmware code, investigating bring-up and production issues.ResponsibilitiesDesign and implement drivers for hardware peripherals, including those related to AI chips.Design and implement functional software models to simulate SoC uncore logic and enable FW testing against the modelDesign and implement low-latency and high throughput embedded SW to manage HW resources.Work with adjacent software and hardware teams to implement requirements, debug issues and shape future generations of the hardware.Collaborate with vendors to integrate their technologies within our systems.Bring up and debug firmware/driver on new platforms.Come up with processes and debug issues raised in the field.Set up monitoring, integration testing and diagnostics tools.Qualifications5+ years of experience working in embedded SW space.Ability to thrive in ambiguity and learn new technologies.Strong programming skills in C/C++ and/or Rust.Experience developing high throughput, low latency and multi-threaded code.Experience working with real time operating systems (RTOS).Experience developing hardware drivers and working with hardwareExperience with HW/SW co-designKnowledge of common embedded protocols, e.g. UART, I2C, SPI, etc.Knowledge of microprocessor and common ARM architectures (e.g. AMBA) is a plus.Knowledge of PCIe, ethernet and other high BW communication protocols is a plus.Experience with GPUs or other compute hardware is a plus.Experience deploying large compute clusters is a plus.To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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firsthand.jpg

Staff Product Manager, AI/ML

Firsthand
$195,000 – $210,000
US.svg
United States
Full-time
Remote
false
About FirsthandFirsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online.While most AI applications in marketing and advertising focus on back-office automation, the Firsthand Brand Agent Platform™ powers front-line consumer engagement. Operating across both owned properties and paid media, Firsthand's Brand Agents make a company’s expertise accessible in real time, adapting to consumers’ interests and guiding them towards the information they need to take action. Central to the platform is Lakebed™, the company’s AI-first data and knowledge rights management system that ensures brands retain full ownership and control of their expertise.Firsthand is led by Jon Heller, Michael Rubenstein, and Wei Wei, whose previous ventures helped build the foundations of modern digital advertising. Backed by Radical Ventures, FirstMark Capital, Aperiam Ventures, and Crossbeam Venture Partners, Firsthand is shaping the future of AI-driven consumer engagement.Firsthand is headquartered in NYC, with team members working together in-office three days a week.The RoleFirsthand is looking for a skilled Staff Product Manager who will be responsible for inventing, designing, and implementing novel solutions for the AI landscape within the Firsthand platform. ResponsibilitiesConceptualize and design new features within the platform, using a data-informed approach and establishing clear metrics for successNavigate through ambiguity and change to collaboratively drive alignment with cross- functional teammatesWork with enterprise customers and internal stakeholders to understand their needs and incorporate those insights into product decisionsCommunicate product vision, strategy, and roadmap to key stakeholders, including senior leadership, to drive alignment and decision-makingStay informed of industry trends, emerging technologies, and best practices to drive continuous improvement and innovationQualificationsBS or MS in computer science, related scientific or technical field, or equivalent professional experience7+ years of experience in product management, preferably with 3+ years of experience building ML and AI solutions at enterprise scaleProblem-solver with the ability to create simple and intuitive solutions from complex requirementsPassion for learning and invention, as well as for efficient processes and scalable executionExperience with the product development cycle and new product launchesExcellent communicator and collaborator, with the ability to effectively share complex technical concepts with both technical and non-technical stakeholdersHow to ApplyIf you are ready to embark on an exhilarating journey at the forefront of AI, seize this incredible opportunity and apply here. We eagerly anticipate hearing from you!Note: Compensation and equity will be market-competitive for well-capitalized, early stage startups and will be discussed during the interview process.
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Safety Engineer

ElevenLabs
No items found.
Full-time
Remote
false
About ElevenLabsElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years.Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound.Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.How we workHigh-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.Excellence everywhere: Everything we do should match the quality of our AI models.Global team: We prioritize your talent, not your location.What we offerInnovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.About the roleWe're looking for an experienced AI Safety Engineer to drive the deployment and operationalization of automated moderation and guardrail systems that protect our platform and users across a multimodal space. You'll work alongside a team of ML and full stack engineers to build production-grade safety infrastructure from the ground up.This is a product ownership role where you'll be responsible for end-to-end technical execution of our safety systems, from architecture to deployment andto monitoring. You'll bridge the gap between ML research and production-grade systems, ensuring our safety infrastructure is robust, observable, and scalable.What you'll do:Design and build scalable backend infrastructure for content moderation, abuse detection and agents guardrails, deploying AI/ML models into production systemsArchitect robust APIs, data pipelines, and service architectures supporting real-time and batch moderation workflowsImplement comprehensive monitoring, alerting, and observability systems; establish SLIs, SLOs, and performance benchmarksPartner with ML engineers to translate research models into production-ready systems and integrate them across our product suiteDrive technical decisions and contribute vision to the safety roadmap on how the next generation of platform guardrails should be built for scale and precision.Requirements6+ years of backend software engineering experience building production systems at scaleStrong production backend experience: distributed systems, APIs, data pipelines, and Python expertise (asynchronous Python, backend frameworks)Infrastructure & DevOps proficiency: cloud platforms (AWS/GCP), containerization (Docker/K8s), CI/CD pipelinesObservability mindset with experience in monitoring tools (Prometheus, Grafana) and building observable systemsTrack record of taking products or systems from 0→1 with measurable impact, including deploying or working alongside ML/AI systems in productionBonus:Trust & Safety, Content Moderation, or Integrity engineering experienceMLOps experience: deployment, monitoring, and versioning of ML modelsExperience with SQL, data analysis tools, real-time streaming systems (Kafka, Redis), or event-driven architecturesFamiliarity with React or modern frontend frameworksLocationThis role is remote and can be executed globally. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw.#LI-remote
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AI Solutions Engineer, EMEA

Arize AI
$125,000 – $225,000
No items found.
Full-time
Remote
false
About Arize AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence. We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.The Opportunity Join Arize AI's Engineering team working on OpenInference – the industry-leading open-source standard for AI observability, LLM and agent instrumentation. You'll be at the forefront of defining how organizations instrument, trace, and observe their AI applications across the entire ecosystem, shaping the future of AI development worldwide. This role puts you at the epicenter of the AI landscape, working directly on the OpenInference repository that powers AI observability for thousands of developers worldwide. You'll synthesize requirements from both the vibrant open-source community and real-world enterprise deployments, translating these diverse needs into practical instrumentation capabilities that drive the future of AI innovation. This is NOT a role for everyone – it demands exceptional technical versatility, deep community engagement, and end-to-end ownership from conception to delivery. What You’ll Do Build new LLM and instrumentation libraries for emerging LLM providers and agent frameworks Maintain and enhance existing instrumentation across Python and TypeScript ecosystems, and others (OpenAI, Anthropic, LlamaIndex, CrewAI and many more) Drive improvements to semantic conventions and OpenTelemetry standards that define AI observability Collaborate with the global developer community through GitHub, Slack, and conferences, as well as Arize PMs and solution architects Take complex problems from ideation to completion with full ownership and accountability What We’re Looking For 3-5+ years of software development experience shipping production code  Expert-level proficiency in both Python and TypeScript Community-oriented mindset with genuine passion for collaborative open-source development Deep interest in AI/LLM ecosystem with desire to stay current on emerging technologies Strong analytical skills to distill requirements from diverse sources and stakeholders Bonus Points, But Not Required Experience building SDK clients, instrumentation libraries, or platform APIs Hands-on experience with AI/ML observability or evaluation systems What Makes This Role Unique? You'll have direct impact on the AI ecosystem by building instrumentation that powers the next generation of AI applications across thousands of companies. Working at the intersection of open-source community building and enterprise-scale AI deployments, you'll help define industry standards while staying at the forefront of LLM technologies. The estimated annual salary for this role is between $125,000 - $225,000, plus a competitive equity package. Actual compensation is determined based on a variety of job-related factors that may include transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefits package, including medical, dental, vision, a 401(k) plan, unlimited paid time off, a generous parental leave plan, and additional support for mental health and wellness. While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.More About Arize Arize’s mission is to make the world’s AI work—and work for people. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale. Learn more about what we're doing here: https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/ https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/ Diversity & Inclusion @ Arize Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI Culturally conscious events such as LGBTQ trivia during pride month We have an active Lady Arizers subgroup
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Product Manager

Giga
$250,000 – $400,000
US.svg
United States
Full-time
Remote
false
About GigaGiga is building AI agents that aim to automate 98% of enterprise support tickets and operations workflows. We deploy self-improving, emotionally intelligent agents that handle millions of customer interactions across voice, chat, and email for Fortune 100 enterprises like DoorDash.Our agents don't just respond—they continuously learn and improve, automatically increasing resolution rates from 60% to 98% through pattern recognition and policy refinement. They orchestrate complex multi-party workflows in real-time: simultaneously coordinating between customers, delivery drivers, and internal systems while cross-referencing policies and databases—all in under 500 milliseconds.Role OverviewWe're looking for a Product Manager to help us achieve our goal of automating 98% of enterprise support and operations workflows. You'll own critical parts of our AI agent platform—building the products that enable self-improving agents to handle increasingly complex scenarios without human intervention.You'll work at the intersection of cutting-edge AI capabilities and enterprise-grade product development: defining how agents learn from every interaction, orchestrating multi-party workflows across voice and chat, and expanding our platform into regulated industries like healthcare and financial services.This role requires someone who can think deeply about AI product strategy while also diving into the technical details of real-time orchestration, emotional intelligence, and enterprise compliance.What You'll OwnSelf-Improving Agent PlatformDrive the product strategy for agents that automatically improve from 60% to 98% resolutionDefine how agents learn from every interaction—pattern recognition, policy refinement, edge case handlingBuild feedback loops that identify gaps and automatically expand agent capabilitiesOwn the path from "agent handles simple cases" to "agent handles 98% of all cases"Multi-Party OrchestrationLead product strategy for complex real-time workflows (e.g., coordinating customer, driver, and merchant simultaneously)Define how agents make decisions by cross-referencing multiple data sources, policies, and external systems in real-timeOwn the sub-500ms latency experience across voice, chat, and email channelsDrive emotional intelligence features—sentiment detection, tone matching, natural conversation flowAgent Builder & ConsoleDefine the product vision for our no-code/low-code agent configuration platformOwn the policy engine, scenario builder, and custom code execution capabilitiesDrive improvements to knowledge base management and RAG integrationsShape the developer experience for teams building and customizing agentsExpansion into Regulated IndustriesPartner with healthcare, financial services, and compliance-heavy customers to understand their unique requirementsDefine product capabilities for high-compliance environments (audit trails, data privacy, regulatory adherence)Own integrations strategy (Zendesk, Salesforce, industry-specific systems)Drive the 2-week enterprise deployment goal that differentiates us from competitorsKey ResponsibilitiesProduct Strategy & ExecutionDefine and execute the roadmap toward 98% automation of support tickets and operations workflowsMake hard prioritization decisions: which agent capabilities unlock the next 10% of automated resolution?Ship features that directly move resolution rates from 90% toward 98%Translate the "enterprise operations platform" vision into concrete milestones across support, compliance, and operationsTechnical Product LeadershipUnderstand and communicate complex real-time systems (sub-500ms latency requirements)Work closely with engineering on architecture decisions and technical tradeoffsEvaluate AI model capabilities and translate them into product featuresDrive API design and developer experience for headless agents and integrationsCustomer PartnershipBuild deep relationships with Fortune 100 customers to understand why the last 10% of tickets still need humansTranslate customer feedback into agent capabilities that close the gap toward 98% automationMonitor resolution rates, identify failure patterns, and drive systematic improvementsPartner with customers in healthcare and finance to define compliance-grade automationCross-Functional CollaborationPartner with AI/ML engineers on model integration and prompt optimizationWork with Design to create intuitive experiences for complex agent configurationCollaborate with Sales on customer requirements and competitive positioningCoordinate with Customer Success on deployment and adoptionRequired Qualifications5+ years combined experience in product management and software engineeringMinimum 1 year as a software engineer - hands-on professional coding experience requiredStrong technical foundation - ability to engage in architectural discussions, read code, and understand complex distributed systemsExperience with real-time systems - voice, video, messaging, or similar latency-sensitive productsEnterprise product experience - understanding of B2B sales cycles, enterprise requirements, and platform thinkingData-driven mindset - comfort with metrics, analytics, and making decisions with imperfect informationExcellent communication - ability to translate complex technical concepts for diverse audiencesPreferred QualificationsAI/ML product experience - LLMs, conversational AI, or voice AI productsDeveloper tools experience - APIs, SDKs, platform products, or developer experienceExperience with Python - ability to prototype, analyze data, and work directly in our codebaseStartup experience - comfort with ambiguity, wearing multiple hats, and moving fastContact center or customer support domain knowledgeWhat Makes You Great for This RoleSystems thinker: You can hold the complexity of multi-channel, real-time AI systems in your head while making pragmatic product decisionsCustomer obsessed: You build deep empathy for both enterprise buyers and the end-users interacting with agentsTechnical depth: You can dive into voice pipeline latency issues, RAG retrieval quality, or webhook integration problemsBias for shipping: You prioritize getting features to customers over perfect specificationsComfort with ambiguity: You thrive when the path forward isn't clear and can make progress without complete informationAI enthusiast: You use AI tools daily and have strong intuitions about AI capabilities and limitationsWhy GigaAudacious goal: We're building toward 98% automation of enterprise operations—support is just the beginningSelf-improving systems: Our agents get better with every interaction, automatically expanding what they can handleProduction scale: Already handling millions of calls monthly for Fortune 100 companies with 90%+ resolutionTechnical differentiation: Sub-500ms multi-party orchestration and emotional intelligence that competitors can't matchMassive market: Customer support automation growing from $3B to $47B by 2034, and we're expanding into healthcare, finance, and beyondWorld-class team: Founded by Forbes 30 Under 30, backed by Redpoint and YC, growing fastHigh impact: Every feature you ship directly moves us toward a world where enterprises operate with near-complete automationCompensation & BenefitsCompetitive base salaryComprehensive health, dental, and vision coverageIn-office culture with team lunches and eventsFast-growing startup with rapid career progressionWork ArrangementIn-Person: San Francisco officeWe believe in the power of in-person collaboration for building 0-to-1 products. Flexible hours to accommodate deep work.
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Mid/Senior/Staff Software Engineer, Agents

Harvey
$165,000 – $312,000
US.svg
United States
Full-time
Remote
false
Why HarveyAt Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.At Harvey, the future of professional services is being written today — and we’re just getting started.Role OverviewAs a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.Representative ProjectsSave weeks of effort on high pressure M&A deals by automating information requests and diligence checks across hundreds of thousands of files with retrieval and file editing agents.Dramatically speed up deal turnaround speed by improving the latency and quality of agents on applying a standard legal "playbook" to contracts.Ensure that our clients win their complex, data-hungry litigation cases by optimizing our multi-source retrieval agents.Enable board-ready PowerPoint generation by tuning the harness and libraries for coding agents.What You'll DoPartner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.Stay current on new developments in agentic systems and bring those learnings back to the products we build.What You HavePassion for building effective domain-specific agents.Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.Comfortable with when and how to use evaluations to drive quality.Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.3+ years (post-BS/MS) of software engineering experience. We are hiring for this role across Mid, Senior, and Staff levels.Proficiency in Python and experience working with LLM APIs and agent frameworks.Experience with shipping user-facing products, either on the backend or full-stack.Compensation Range$165,000 - $312,000 USDPlease find our CA applicant privacy notice here.#LI-BB1Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
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Product Engineer, Marketing Innovation

OpenAI
$255,000 – $405,000
US.svg
United States
Full-time
Remote
false
About the team Marketing Innovation is a product engineering team embedded within OpenAI’s broader Demand Gen and Marketing organization. The team builds agentic, AI‑native systems that directly drive revenue, pipeline, and marketing leverage.Our mandate is to own and scale autonomous, customer‑facing and internal systems that operate at massive scale. This includes building autonomous, customer‑facing systems that engage with prospects, generate pipeline and revenue, and shape the future of how marketing and revenue teams operate in an AI‑native world.We focus on problems that exceed the limits of low‑code tools and long‑tail workflow automation. When a problem requires a native product experience, deep system integration, and high standards for precision, safety, and reliability, Marketing Innovation steps in. About the role We’re looking for product‑minded software engineers to join the Marketing Innovation team.As a Product Engineer on this team, you will build and own autonomous, customer‑facing agentic systems that interface directly with enterprise customers, prospects, and revenue‑critical workflows. You will partner closely with functional leaders across scaled revenue, demand gen, and marketing to understand desired outcomes, then translate those needs into production‑grade systems.You will move quickly from ambiguous problem statements to working software in production. Your work will be measured not by output, but by impact: revenue, enterprise pipeline, and Marketing efficiency.This role is ideal for engineers who want ownership over real systems, enjoy building 0->1 products, and are excited to define new categories of AI‑native products and workflows.In this role, you will:Build autonomous and semi‑autonomous customer‑facing and internal agentic systems that directly drive Revenue, Pipeline, and Marketing efficiency.Own end‑to‑end product execution, from early prototypes to reliable production systems with strong instrumentation and evals.Work across the full stack, including APIs, orchestration, data flows, frontend experiences, and deployment.Partner closely with marketing, demand gen, and enterprise sales stakeholders to define success metrics and functional requirements.Apply OpenAI models and tooling in novel ways, making informed tradeoffs between models, platforms, and architectures.Continuously iterate based on live usage, agent behavior, and performance data. You’ll thrive in this role if youHave 4+ years of experience as a software, product, or ML engineer working on user‑ or customer‑facing systems.Have built, deployed, or operated complex systems in production, ideally including agents or automation at scale.Are comfortable working without a groomed backlog and enjoy framing problems, proposing solutions, and executing end‑to‑end.Are fluent in Python or JavaScript and comfortable building full‑stack applications.Have hands‑on experience with APIs, cloud infrastructure, orchestration, and production monitoring.Are curious about modern AI models and excited to experiment with how evolving capabilities change system design.Have familiarity with sales, marketing, or go‑to‑market workflows, or are eager to learn how revenue systems operate.Operate with a strong sense of ownership, move quickly, and care deeply about measurable business outcomes.Are collaborative, pragmatic, and motivated to build at the frontier of applied AI.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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AI Solutions Manager (San Francisco)

Arize AI
$125,000 – $225,000
US.svg
United States
Full-time
Remote
false
About Arize AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence. We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.The Opportunity Join Arize AI's Engineering team working on OpenInference – the industry-leading open-source standard for AI observability, LLM and agent instrumentation. You'll be at the forefront of defining how organizations instrument, trace, and observe their AI applications across the entire ecosystem, shaping the future of AI development worldwide. This role puts you at the epicenter of the AI landscape, working directly on the OpenInference repository that powers AI observability for thousands of developers worldwide. You'll synthesize requirements from both the vibrant open-source community and real-world enterprise deployments, translating these diverse needs into practical instrumentation capabilities that drive the future of AI innovation. This is NOT a role for everyone – it demands exceptional technical versatility, deep community engagement, and end-to-end ownership from conception to delivery. What You’ll Do Build new LLM and instrumentation libraries for emerging LLM providers and agent frameworks Maintain and enhance existing instrumentation across Python and TypeScript ecosystems, and others (OpenAI, Anthropic, LlamaIndex, CrewAI and many more) Drive improvements to semantic conventions and OpenTelemetry standards that define AI observability Collaborate with the global developer community through GitHub, Slack, and conferences, as well as Arize PMs and solution architects Take complex problems from ideation to completion with full ownership and accountability What We’re Looking For 3-5+ years of software development experience shipping production code  Expert-level proficiency in both Python and TypeScript Community-oriented mindset with genuine passion for collaborative open-source development Deep interest in AI/LLM ecosystem with desire to stay current on emerging technologies Strong analytical skills to distill requirements from diverse sources and stakeholders Bonus Points, But Not Required Experience building SDK clients, instrumentation libraries, or platform APIs Hands-on experience with AI/ML observability or evaluation systems What Makes This Role Unique? You'll have direct impact on the AI ecosystem by building instrumentation that powers the next generation of AI applications across thousands of companies. Working at the intersection of open-source community building and enterprise-scale AI deployments, you'll help define industry standards while staying at the forefront of LLM technologies. The estimated annual salary for this role is between $125,000 - $225,000, plus a competitive equity package. Actual compensation is determined based on a variety of job-related factors that may include transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefits package, including medical, dental, vision, a 401(k) plan, unlimited paid time off, a generous parental leave plan, and additional support for mental health and wellness. While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.More About Arize Arize’s mission is to make the world’s AI work—and work for people. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale. Learn more about what we're doing here: https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/ https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/ Diversity & Inclusion @ Arize Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI Culturally conscious events such as LGBTQ trivia during pride month We have an active Lady Arizers subgroup
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Senior Software Engineer - Internal Tools & Productivity

Scale AI
$201,600 – $241,920
US.svg
United States
Full-time
Remote
false
About the role We’re hiring an AI Architect to sit at the intersection of frontier AI research, product, and go-to-market. You’ll partner closely with ML teams in high-stakes meetings, scope and pitch solutions to top AI labs, and translate research needs (post-training, evals, alignment) into clear product roadmaps and measurable outcomes. You’ll drive end-to-end delivery—partnering with AI research teams and core customers to scope, pilot, and iterate on frontier model improvements—while coordinating with engineering, ops, and finance to translate cutting-edge research into deployable, high-impact solutions. What you’ll do Translate research → product: work with client side researchers on post-training, evals, safety/alignment and build the primitives, data, and tooling they need. Partner deeply with core customers and frontier labs: work hands-on with leading AI teams and frontier research labs to tackle hard, open-ended technical problems related to frontier model improvement, performance, and deployment. Shape and propose model improvement work: translate customer and research objectives into clear, technically rigorous proposals—scoping post-training, evaluation, and safety work into well-defined statements of work and execution plans. Translate research into production impact: collaborate with customer-side researchers on post-training, evaluations, and alignment, and help design the data, primitives, and tooling required to improve frontier models in practice. Own the end-to-end lifecycle: lead discovery, write crisp PRDs and technical specs, prioritize trade-offs, run experiments, ship initial solutions, and scale successful pilots into durable, repeatable offerings. Lead complex, high-stakes engagements: independently run technical working sessions with senior customer stakeholders; define success metrics; surface risks early; and drive programs to measurable outcomes. Partner across Scale: collaborate closely with research (agents, browser/SWE agents), platform, operations, security, and finance to deliver reliable, production-grade results for demanding customers. Build evaluation rigor at the frontier: design and stand up robust evaluation frameworks (e.g., RLVR, benchmarks), close the loop with data quality and feedback, and share learnings that elevate technical execution across accounts. You have Deep technical background in applied AI/ML: 5–10+ years in research, engineering, solutions engineering, or technical product roles working on LLMs or multimodal systems, ideally in high-stakes, customer-facing environments. Hands-on experience with model improvement workflows: demonstrated experience with post-training techniques, evaluation design, benchmarking, and model quality iteration. Ability to work on hard, ambiguous technical problems: proven track record of partnering directly with advanced customers or research teams to scope, reason through, and execute on deep technical challenges involving frontier models. Strong technical fluency: you can read papers, interrogate metrics, write or review complex Python/SQL for analysis, and reason about model-data trade-offs. Executive presence with world-class researchers and enterprise leaders; excellent writing and storytelling. Bias to action: you ship, learn, and iterate. How you’ll work Customer-obsessed: start from real research needs; prototype quickly; validate with data. Cross-functional by default: align research, engineering, ops, and GTM on a single plan; communicate clearly up and down. Field-forward: expect regular customer time and research leads; light travel as needed. What success looks like Clear wins with top labs: pilots that convert to scaled programs with strong eval signals. Reusable alignment & eval building blocks that shorten time-to-value across accounts. Crisp internal docs (PRDs, experiment readouts, exec updates) that drive decisions quickly. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$201,600—$241,920 USDPLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
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Product Engineer

Scale AI
$201,600 – $241,920
MX.svg
Mexico
Full-time
Remote
false
About the role We’re hiring an AI Architect to sit at the intersection of frontier AI research, product, and go-to-market. You’ll partner closely with ML teams in high-stakes meetings, scope and pitch solutions to top AI labs, and translate research needs (post-training, evals, alignment) into clear product roadmaps and measurable outcomes. You’ll drive end-to-end delivery—partnering with AI research teams and core customers to scope, pilot, and iterate on frontier model improvements—while coordinating with engineering, ops, and finance to translate cutting-edge research into deployable, high-impact solutions. What you’ll do Translate research → product: work with client side researchers on post-training, evals, safety/alignment and build the primitives, data, and tooling they need. Partner deeply with core customers and frontier labs: work hands-on with leading AI teams and frontier research labs to tackle hard, open-ended technical problems related to frontier model improvement, performance, and deployment. Shape and propose model improvement work: translate customer and research objectives into clear, technically rigorous proposals—scoping post-training, evaluation, and safety work into well-defined statements of work and execution plans. Translate research into production impact: collaborate with customer-side researchers on post-training, evaluations, and alignment, and help design the data, primitives, and tooling required to improve frontier models in practice. Own the end-to-end lifecycle: lead discovery, write crisp PRDs and technical specs, prioritize trade-offs, run experiments, ship initial solutions, and scale successful pilots into durable, repeatable offerings. Lead complex, high-stakes engagements: independently run technical working sessions with senior customer stakeholders; define success metrics; surface risks early; and drive programs to measurable outcomes. Partner across Scale: collaborate closely with research (agents, browser/SWE agents), platform, operations, security, and finance to deliver reliable, production-grade results for demanding customers. Build evaluation rigor at the frontier: design and stand up robust evaluation frameworks (e.g., RLVR, benchmarks), close the loop with data quality and feedback, and share learnings that elevate technical execution across accounts. You have Deep technical background in applied AI/ML: 5–10+ years in research, engineering, solutions engineering, or technical product roles working on LLMs or multimodal systems, ideally in high-stakes, customer-facing environments. Hands-on experience with model improvement workflows: demonstrated experience with post-training techniques, evaluation design, benchmarking, and model quality iteration. Ability to work on hard, ambiguous technical problems: proven track record of partnering directly with advanced customers or research teams to scope, reason through, and execute on deep technical challenges involving frontier models. Strong technical fluency: you can read papers, interrogate metrics, write or review complex Python/SQL for analysis, and reason about model-data trade-offs. Executive presence with world-class researchers and enterprise leaders; excellent writing and storytelling. Bias to action: you ship, learn, and iterate. How you’ll work Customer-obsessed: start from real research needs; prototype quickly; validate with data. Cross-functional by default: align research, engineering, ops, and GTM on a single plan; communicate clearly up and down. Field-forward: expect regular customer time and research leads; light travel as needed. What success looks like Clear wins with top labs: pilots that convert to scaled programs with strong eval signals. Reusable alignment & eval building blocks that shorten time-to-value across accounts. Crisp internal docs (PRDs, experiment readouts, exec updates) that drive decisions quickly. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$201,600—$241,920 USDPLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
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Applied AI Engineer – Agentic Workflows (Korea)

Cohere
KR.svg
South Korea
Full-time
Remote
false
Who are we?Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.Join us on our mission and shape the future!Why this role?We’re a fast-growing startup building production-grade AI agents for enterprise customers at scale. We’re looking for Applied AI Engineers who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs)—from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows.In this role, you’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.You’ll collaborate closely with customers, product, and platform teams, and help shape how agentic systems are built, evaluated, and deployed at scale.What you'll do Customer-Facing Technical ImpactWork closely with enterprise customers to translate high-value, ambiguous business problems into well-framed agentic problems with clear success criteria and evaluation methodologies.Provide technical leadership across the full development and evaluation lifecycle, including post-deployment iteration, for agentic workflows.Agent Design, Build and Production launchesLead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools and data sources with enterprise-grade reliability and performance.Balance rapid iteration with enterprise requirements, evolving prototypes into stable, reusable solutions.Define and apply evaluation and quality standards to measure success, failures, and regressions.Debug real-world agent behavior and systematically improve prompts, workflows, tools, and guardrails.Team Mentorship & Organizational ImpactMentor engineers across distributed teams.Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization.Contribute to shared frameworks and patterns that enable consistent delivery across customers.Required Skills & Experience Technical FoundationsDemonstrated ability to build, ship, and operate production-grade software systems.Substantial hands-on experience designing, building, evaluating, and fine-tuning LLM-based agents in real-world applications.Deep familiarity with modern LLM ecosystems, including models (e.g., GPT, Claude, Gemini), vector databases, RAG architectures, agent/orchestration frameworks, prompt engineering, tool use, multi-step agent workflows (e.g., ReAct), and robust failure handling.Strong proficiency in Python and/or JavaScript/TypeScript.Experience and LeadershipExperience working directly with customers or stakeholders to design and deliver LLM-powered agentic solutions aligned with real business needs.Proven technical leadership at the team level, including guiding architecture, implementation, and delivery of complex AI systems.Additional RequirementsStrong written and verbal communication skills.Fluency in English and Korean language.Ability and interest to travel up to 25%, flexible.Why Join UsBuild production-grade AI agents used in real enterprise workflows.Operate at scale while retaining end-to-end ownership.Work on hard problems in agent design, evaluation, and reliability.Shape shared platforms and standards, not just individual features.Move fast with a high bar for quality, safety, and reliability.If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.Full-Time Employees at Cohere enjoy these Perks:🤝 An open and inclusive culture and work environment 🧑‍💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for up to 6 months🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend✈️ 6 weeks of vacation (30 working days!)
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Senior AI Product Manager

Opusclip
$210,000 – $250,000
US.svg
United States
Full-time
Remote
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🎨 OpusClip is the world's No.1 AI video agent, built for authenticity on social media.We envision a world where everyone can authentically share their story through video, with no expertise needed. Within just 18 months of our launch, over 10 million creators and businesses have used OpusClip to enhance their social presence. We have raised $50 million in total funding and are fortunate to have some of the most supportive investors, including SoftBank Vision Fund, DCM Ventures, Millennium New Horizons, Fellows Fund, AI Grant, Jason Lemkin (SaaStr), Samsung Next, GTMfund, Alumni Ventures, and many more. Check out our latest coverage by Business Insider featuring our product and funding milestones, and our recognition as one of The Information's 50 Most Promising Startups in 2024. Headquartered in Palo Alto, we are a team of 100 passionate and experienced AI enthusiasts and video experts, driven by our core values: Be a Champion Team Prioritize Ruthlessly Ship fast, Quality Follows Obsess over customers Be a part of this exciting journey with us!The RoleOpus Clip is redefining the architecture of digital storytelling. We are seeking a Senior Product Manager who operates at the intersection of elite design intuition and multimodal AI. This is not a role for a process-oriented administrator, but a visionary generalist who possesses a "design-first" soul and a "code-first" execution style. You won't just manage a roadmap; you will architect the future of how the world creates and consumes video.The MandateArchitect Product Artistry: Bridge the gap between complex AI research and seamless user experiences. You will transform raw model capabilities and complex workflows into polished products that feel like magic to millions of creators.Guardian of Taste: Act as the final filter for aesthetic quality. You will ensure every feature meets an uncompromising standard for rhythm, composition, and visual harmony.Rapid Prototyping: Lead through execution by building functional proofs-of-concept. You will work directly with APIs and codebase to validate hypotheses before they move to full-scale engineering.Strategic Market Pioneering: Identify latent creator needs and competitive gaps long before they become industry consensus. You will prioritize bold, high-impact bets over safe, incremental iterations.The ProfileThe Hybrid Architect: 4–8 years of experience in product leadership, with a portfolio that proves you can build products that are as beautiful as they are functional.Multimodal Practitioner: You are proficient in the nuances of video, audio, and language models. You are comfortable "vibing" code and navigating a repository.Founder-Level Agency: You possess the "street-smart" intuition required to thrive in a high-growth environment. You are a self-starter who treats the product like your own company.Creator-Centric Soul: You likely have a background as an artist, designer, or filmmaker. You have a visceral empathy for the creative process and an obsession with empowering creators through technology.EEOOpusClip is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. OpusClip considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Opus Clip is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
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Staff Research Engineer, Voice

Decagon
$350,000 – $475,000
US.svg
United States
Full-time
Remote
false
About DecagonDecagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just get it done, Invent what customers want, Winner’s mindset, and The Polymath Principle — shape how we work and grow as a team.About the TeamThe Research team develops the model and decision-making stack that powers Decagon’s conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments.Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale.About the RoleAs a Staff Voice Research Engineer, you’ll lead the development of the models and algorithms that power Decagon’s industry-leading, real-time voice agents, and drive them all the way into production. You’ll own multi-quarter initiatives that advance speech understanding, naturalness, turn-taking, and resilience in real-world conditions. You’ll design and implement frontier approaches for training, evaluation, and orchestration across the voice agent.We’re looking for strong engineers who want to build the core models and algorithms behind our AI agents. People here own their work end-to-end, ship real improvements, and are trusted to make high-impact technical decisions.In this role, you willLead research and engineering efforts to improve core conversational capabilities in production, including instruction following, retrieval, memory, and long-horizon task completionBuild and iterate on end-to-end models and pipelines that optimize for quality, efficiency, and user experiencePartner with platform and product engineers to integrate new models into production systemsBreak down ambiguous research ideas into clear, iterative milestones and roadmaps.Mentor other researchers/engineers, set technical direction, and establish best practices for applied research and engineeringYour background looks something like this8+ years of experience in AI/ML engineering or research.Prior experience post-training and deploying LLMs in production environments.Fluency in Python and modern ML tooling (training, evaluation, data pipelines)Track record of taking research ideas from prototype → reliable, measurable production impactAbility to define a roadmap, break ambiguity into milestones, and lead cross-functional executionBenefitsMedical, dental, and vision benefitsTake what you need vacation policyDaily lunches, dinners and snacks in the office to keep you at your bestCompensation$350K – $475K + Offers Equity
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Staff Research Engineer

Decagon
$350,000 – $475,000
US.svg
United States
Full-time
Remote
false
About DecagonDecagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just get it done, Invent what customers want, Winner’s mindset, and The Polymath Principle — shape how we work and grow as a team.About the TeamThe Research team develops the model and decision-making stack that powers Decagon’s conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments.Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale.About the RoleAs a Staff Research Engineer, you’ll be responsible for building industry-leading conversational AI models that power Decagon’s agent, and taking them all the way from idea to production. You’ll own multi-quarter initiatives that push the agent’s reliability, capability, and efficiency forward, and you’ll design and implement frontier approaches for training, evaluation, and orchestration across the system.We’re looking for strong engineers who want to build the core models and algorithms behind our AI agents. People here own their work end-to-end, ship real improvements, and are trusted to make high-impact technical decisions.In this role, you willLead research and engineering efforts to improve core conversational capabilities in production, including instruction following, retrieval, memory, and long-horizon task completionBuild and iterate on end-to-end models and pipelines that optimize for quality, efficiency, and user experiencePartner with platform and product engineers to integrate new models into production systemsBreak down ambiguous research ideas into clear, iterative milestones and roadmaps.Mentor other researchers/engineers, set technical direction, and establish best practices for applied research and engineeringYour background looks something like this8+ years of experience in AI/ML engineering or research.Prior experience post-training and deploying LLMs in production environments.Fluency in Python and modern ML tooling (training, evaluation, data pipelines)Track record of taking research ideas from prototype → reliable, measurable production impactAbility to define a roadmap, break ambiguity into milestones, and lead cross-functional executionBenefitsMedical, dental, and vision benefitsTake what you need vacation policyDaily lunches, dinners and snacks in the office to keep you at your bestCompensation$350K – $475K + Offers Equity
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Forward Deployed AI Engineering Manager, Enterprise

Scale AI
$201,600 – $241,920
US.svg
United States
Full-time
Remote
false
About the role We’re hiring an AI Architect to sit at the intersection of frontier AI research, product, and go-to-market. You’ll partner closely with ML teams in high-stakes meetings, scope and pitch solutions to top AI labs, and translate research needs (post-training, evals, alignment) into clear product roadmaps and measurable outcomes. You’ll drive end-to-end delivery—partnering with AI research teams and core customers to scope, pilot, and iterate on frontier model improvements—while coordinating with engineering, ops, and finance to translate cutting-edge research into deployable, high-impact solutions. What you’ll do Translate research → product: work with client side researchers on post-training, evals, safety/alignment and build the primitives, data, and tooling they need. Partner deeply with core customers and frontier labs: work hands-on with leading AI teams and frontier research labs to tackle hard, open-ended technical problems related to frontier model improvement, performance, and deployment. Shape and propose model improvement work: translate customer and research objectives into clear, technically rigorous proposals—scoping post-training, evaluation, and safety work into well-defined statements of work and execution plans. Translate research into production impact: collaborate with customer-side researchers on post-training, evaluations, and alignment, and help design the data, primitives, and tooling required to improve frontier models in practice. Own the end-to-end lifecycle: lead discovery, write crisp PRDs and technical specs, prioritize trade-offs, run experiments, ship initial solutions, and scale successful pilots into durable, repeatable offerings. Lead complex, high-stakes engagements: independently run technical working sessions with senior customer stakeholders; define success metrics; surface risks early; and drive programs to measurable outcomes. Partner across Scale: collaborate closely with research (agents, browser/SWE agents), platform, operations, security, and finance to deliver reliable, production-grade results for demanding customers. Build evaluation rigor at the frontier: design and stand up robust evaluation frameworks (e.g., RLVR, benchmarks), close the loop with data quality and feedback, and share learnings that elevate technical execution across accounts. You have Deep technical background in applied AI/ML: 5–10+ years in research, engineering, solutions engineering, or technical product roles working on LLMs or multimodal systems, ideally in high-stakes, customer-facing environments. Hands-on experience with model improvement workflows: demonstrated experience with post-training techniques, evaluation design, benchmarking, and model quality iteration. Ability to work on hard, ambiguous technical problems: proven track record of partnering directly with advanced customers or research teams to scope, reason through, and execute on deep technical challenges involving frontier models. Strong technical fluency: you can read papers, interrogate metrics, write or review complex Python/SQL for analysis, and reason about model-data trade-offs. Executive presence with world-class researchers and enterprise leaders; excellent writing and storytelling. Bias to action: you ship, learn, and iterate. How you’ll work Customer-obsessed: start from real research needs; prototype quickly; validate with data. Cross-functional by default: align research, engineering, ops, and GTM on a single plan; communicate clearly up and down. Field-forward: expect regular customer time and research leads; light travel as needed. What success looks like Clear wins with top labs: pilots that convert to scaled programs with strong eval signals. Reusable alignment & eval building blocks that shorten time-to-value across accounts. Crisp internal docs (PRDs, experiment readouts, exec updates) that drive decisions quickly. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$201,600—$241,920 USDPLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
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