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Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans — including many of the top 20 and representing more than 270 million lives — Machinify brings together a fully configurable, content-rich, AI-powered platform along with best-in-class expertise. We're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs. The Role We're building production-grade agentic systems that audit medical claims end-to-end — reading raw medical records, reasoning over coding and clinical guidelines, and producing defensible findings that hold up to clinical and regulatory review. Reaching human-expert accuracy on noisy, long-context documents is one of the hardest unsolved problems in applied AI, and the field is moving weekly. We're hiring an L4 AI Engineer who can step into an ambiguous problem, design an agent system from scratch, and ship it. You won't be plugging into someone else's architecture — you'll be deciding what the architecture should be. What You'll Do - Design agent systems from first principles. Decide the loop, the tools, the context strategy, the evaluation harness. Choose between single-agent and multi-agent topologies, between LLM reasoning and deterministic post-passes, between retrieval and direct context loading — and defend the choice with data. - Engineer the context. The hardest part of building a good agent is what goes into the prompt and what comes out. You'll obsess over context windows, tool surfaces, structured outputs, citation grounding, and the prompt itself. - Drive evaluation rigor. Build evals before you build the agent. Diagnose where it fails, fix the root cause, and prove the fix moved the metric. - Use AI tooling like a power user. A meaningful fraction of your day will be spent driving Claude Code, Codex, and similar tools to plan, scaffold, refactor, and debug your own work. We expect you to be faster with these tools than most engineers are without them. - Become a domain expert. Healthcare claims, coding guidelines, and the medical record itself are unavoidable parts of the job. Strong engineers who lean into the domain become outsized contributors here. What We're Looking For Required - 2–4 years of applied ML / AI engineering experience with a Bachelor's in CS, Math, Engineering or equivalent — or a Master's in a similar program with no prior industry experience required. Either way, at least one production-quality system (industry, research, or substantial open-source) you owned end-to-end. - Strong Python engineering. Clean abstractions, type discipline, async, tested code. - Deep, hands-on understanding of agent loops — how a model decides to call a tool, how a tool result re-enters context, how loops terminate, where they fail. - Hands-on experience with at least one major agent SDK — OpenAI Agents SDK, Anthropic SDK / claude-agent-sdk, LangGraph, or equivalent — and an opinion on the tradeoffs. - Working knowledge of how modern coding agents are built and how they engineer context — what goes in the system prompt, how files are read and edited, how long-running tasks are planned and tracked, where they break. - Fluency with Claude Code / Codex as a power user. You should be able to brainstorm, plan, and execute non-trivial engineering tasks with these tools — including reading their source when needed to understand or extend behavior. - Solid command of VS Code and git — branches, rebases, worktrees, conflict resolution, PR workflows. Not optional. - A bias toward measurement: you don't ship without an eval, and you don't believe a number you can't reproduce. Strongly preferred - Experience designing structured outputs (Pydantic / JSON Schema) and tool interfaces that LLMs reliably call correctly. - Familiarity with reasoning models (o-series, Claude extended thinking, Gemini thinking) and a sense of when they earn their cost. - Prior work on long-context, citation-grounded systems where the model must point to evidence, not just answer. - Healthcare, legal, finance, or any other domain where "mostly right" is unacceptable. Nice to have - Document understanding (OCR, layout-aware models, table extraction). - Vision-language models, multimodal retrieval. - Production experience with caching, observability, and cost control on LLM workloads. What We Offer  Work from anywhere in the US! Machinify is digital-first. Top Medical/Dental/Vision offerings FSA/HSA Tuition reimbursement Competitive salary, 401(k) with company match Unlimited PTO Additional health and wellness benefits and perks Flexible and trusting environment where you’ll feel empowered to do your best work  The salary for this position is based on an array of factors unique to each candidate: Such as years and depth of experience, set skills, certifications, etc. We are hiring for different levels and the base salary can range from $130k-$200k+ based on your assessed level. Compensation also includes meaningful equity, healthcare, unlimited PTO, and more.Equal Employment Opportunity at Machinify   We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/

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Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans — including many of the top 20 and representing more than 270 million lives — Machinify brings together a fully configurable, content-rich, AI-powered platform along with best-in-class expertise. We're constantly reimagining what's possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs. The Role We're building production-grade agentic systems that audit medical claims end-to-end — reading raw medical records, reasoning over coding and clinical guidelines, and producing defensible findings that hold up to clinical and regulatory review. Reaching human-expert accuracy on noisy, long-context documents is one of the hardest unsolved problems in applied AI, and the field is moving weekly. We're hiring an L4 AI Engineer who can step into an ambiguous problem, design an agent system from scratch, and ship it. You won't be plugging into someone else's architecture — you'll be deciding what the architecture should be. What You'll Do - Design agent systems from first principles. Decide the loop, the tools, the context strategy, the evaluation harness. Choose between single-agent and multi-agent topologies, between LLM reasoning and deterministic post-passes, between retrieval and direct context loading — and defend the choice with data. - Engineer the context. The hardest part of building a good agent is what goes into the prompt and what comes out. You'll obsess over context windows, tool surfaces, structured outputs, citation grounding, and the prompt itself. - Drive evaluation rigor. Build evals before you build the agent. Diagnose where it fails, fix the root cause, and prove the fix moved the metric. - Use AI tooling like a power user. A meaningful fraction of your day will be spent driving Claude Code, Codex, and similar tools to plan, scaffold, refactor, and debug your own work. We expect you to be faster with these tools than most engineers are without them. - Become a domain expert. Healthcare claims, coding guidelines, and the medical record itself are unavoidable parts of the job. Strong engineers who lean into the domain become outsized contributors here. What We're Looking For Required - 2–4 years of applied ML / AI engineering experience with a Bachelor's in CS, Math, Engineering or equivalent — or a Master's in a similar program with no prior industry experience required. Either way, at least one production-quality system (industry, research, or substantial open-source) you owned end-to-end. - Strong Python engineering. Clean abstractions, type discipline, async, tested code. - Deep, hands-on understanding of agent loops — how a model decides to call a tool, how a tool result re-enters context, how loops terminate, where they fail. - Hands-on experience with at least one major agent SDK — OpenAI Agents SDK, Anthropic SDK / claude-agent-sdk, LangGraph, or equivalent — and an opinion on the tradeoffs. - Working knowledge of how modern coding agents are built and how they engineer context — what goes in the system prompt, how files are read and edited, how long-running tasks are planned and tracked, where they break. - Fluency with Claude Code / Codex as a power user. You should be able to brainstorm, plan, and execute non-trivial engineering tasks with these tools — including reading their source when needed to understand or extend behavior. - Solid command of VS Code and git — branches, rebases, worktrees, conflict resolution, PR workflows. Not optional. - A bias toward measurement: you don't ship without an eval, and you don't believe a number you can't reproduce. Strongly preferred - Experience designing structured outputs (Pydantic / JSON Schema) and tool interfaces that LLMs reliably call correctly. - Familiarity with reasoning models (o-series, Claude extended thinking, Gemini thinking) and a sense of when they earn their cost. - Prior work on long-context, citation-grounded systems where the model must point to evidence, not just answer. - Healthcare, legal, finance, or any other domain where "mostly right" is unacceptable. Nice to have - Document understanding (OCR, layout-aware models, table extraction). - Vision-language models, multimodal retrieval. - Production experience with caching, observability, and cost control on LLM workloads. What We Offer  Work from anywhere in the US! Machinify is digital-first. Top Medical/Dental/Vision offerings FSA/HSA Tuition reimbursement Competitive salary, 401(k) with company match Unlimited PTO Additional health and wellness benefits and perks Flexible and trusting environment where you’ll feel empowered to do your best work  The salary for this position is based on an array of factors unique to each candidate: Such as years and depth of experience, set skills, certifications, etc. We are hiring for different levels and the base salary can range from $130k-$200k+ based on your assessed level. Compensation also includes meaningful equity, healthcare, unlimited PTO, and more.Equal Employment Opportunity at Machinify   We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/

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Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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About the teamThe AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We serve as trusted technical advisors, helping customers and partners move from early experimentation to production-scale AI systems.As a Partner AI Deployment Engineer focused primarily on AWS, you will operate at the center of one of our most strategic partnerships, driving customer outcomes through AWS and partner ecosystems while supporting other strategic partners where needed.About the roleWe are looking for a highly experienced technical leader to serve as the primary technical counterpart to AWS field leadership (Solutions Architects, Specialists, and Partner teams).This role goes beyond individual deal support—you will shape strategy, define engagement models, and build repeatable systems that scale across AWS globally. You will work across pre- and post-sales, guiding complex enterprise customers from ideation to production while enabling AWS and partners to independently drive deployments.You will combine deep technical expertise, strong judgment, and ecosystem leadership to maximize impact across a portfolio of high-priority opportunities.This role is based in Sydney. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.In this role, you will:Strategic AWS Engagement & InfluenceServe as the senior technical counterpart to AWS field leadership, building trust and credibility across regions and teams.Influence joint account strategy and technical direction for high-priority opportunities.Shape how OpenAI engages with AWS by defining engagement models, prioritization frameworks, and best practices.Proactively identify and drive net-new opportunities and high-impact use cases across the AWS ecosystem.Complex Deal Leadership & ExecutionLead technical strategy for large, ambiguous, and high-stakes enterprise engagements.Guide AWS and partner teams through customer opportunities from early ideation to architecture design, prototyping, and production deployment.Act as a technical decision-maker and escalation point, de-risking complex implementations.Apply strong judgment to prioritize opportunities and allocate limited technical resources for maximum impact.Solution Architecture & Hands-On BuildingDesign and communicate end-to-end AI architectures leveraging OpenAI and AWS services.Build and guide development of prototypes, POCs, and reference implementations to accelerate adoption.Establish best practices for scalable, secure, and production-ready GenAI systems.Ensure solutions are designed for repeatability, extensibility, and partner-led delivery.Ecosystem Enablement & ScaleEnable AWS and partners through scalable technical motions (workshops, playbooks, reference architectures, demos).Develop reusable solution patterns and assets that can be deployed independently by AWS teams and SIs.Mentor and uplift partner technical teams, accelerating their path to self-sufficiency.Scale impact by working through GSIs, RSIs, and ISVs, rather than relying solely on direct engagement.Cross-Functional Leadership & FeedbackPartner closely with Alliances, Product, Engineering, GTM, and Enablement to align on strategy and execution.Act as a bridge between field and product, delivering high-signal insights to inform roadmap and prioritization.Contribute to internal knowledge systems and help define standards, patterns, and playbooks for the ADE function. You’ll thrive in this role if you:Have 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations.Operate as a technical leader and systems thinker, not just an individual contributor.Balance hands-on building with strategic influence and scale.Know when to go deep technically vs. enable others to execute.Build trust quickly with engineers, architects, and executives alike.Default to creating repeatable patterns, not one-off solutions.Are comfortable owning ambiguous, high-visibility problem spaces.Take a long-term, ecosystem-oriented view of impact.Are motivated by driving customer and partner success at scale.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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About DecagonDecagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.About the TeamThe Agent Engineering team at Decagon deploys mission-critical AI agents to our customers that impact millions of users and directly drive Decagon’s growth. You will lead a team building on our industry-leading AI agent platform, collaborate directly with customers and help devise long-term, scalable solutions.Our mission is to deliver magical support experiences — AI agents working alongside human agents to help users resolve their issues. About the RoleAs an Engineering Manager on the Agent Engineering team, you’ll lead a group of engineers building and shipping best-in-class AI agents, from initial implementation through continuous iteration. You’ll work directly with leaders across industries like finance, healthcare and hospitality, solving their users’ needs with reliable and intuitive AI agents.Managers here are expected to operate with high ownership and technical depth while helping their teams move quickly and maintain a high quality bar. This role is for someone who enjoys mentoring engineers, partnering closely with customers and diving deep into complex system challenges to build elegant solutions that scale to millions of users. In this role, you willLead and grow a team of engineers building AI agents that outperform human agents in managing complex customer interactions and driving customer retentionPartner directly with enterprise customers to understand their operational pain points and translate them into scalable AI agent solutionsDrive execution across the full lifecycle of agent deployments, from initial implementation through continuous iteration and optimizationPartner with product, design and research to identify cross-customer trends that guide the evolution of Decagon’s agent platform and research effortsHelp define the technical strategy and roadmap for the future of AI-powered customer supportSupport and mentor engineers through technical guidance, feedback and career developmentMaintain a high engineering bar while fostering a culture of ownership, velocity and customer obsession Your background looks something like thisHave 1+ years of engineering management experienceHave 5+ years of industry experience in software engineeringProficiency with Python, Typescript and asynchronous programmingExperience leading teams building complex distributed systems or customer-facing productsA high degree of comfort digging into system failures within deep technology stacks using any tool necessaryStrong communication skills and ability to work directly with enterprise customers Even betterPrior experience working with multi-modal modelsExperience leading teams working on AI systems, LLM applications or agentic workflowsCompensation$200K – $400K + Offers EquityThis range reflects the expected compensation for this role. Compensation within the range is determined based on experience, skills, and the scope of responsibilities, with flexibility for candidates who demonstrate exceptional impact. In addition to base salary, we offer competitive equity. Final compensation may vary based on location within the United States.BenefitsWe proudly offer the following benefits for our full-time employees:Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)Medical, Dental, and Vision benefits for you and your familyLife Insurance and Disability BenefitsRetirement Plan (e.g., 401K, pension)Parental LeaveFertility and family building benefits through CarrotDaily lunches and snacks in the office to keep you at your bestThese benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

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PlusAI is a Physical AI company pioneering AI-based virtual driver software for factory-built autonomous trucks. Headquartered in Silicon Valley with operations in the United States and Europe, Plus was named by Fast Company as one of the World’s Most Innovative Companies. Partners including TRATON GROUP’s Scania, MAN, and International brands, Hyundai Motor Company, Iveco Group, Bosch, and DSV are working with Plus to accelerate the deployment of next-generation autonomous trucks. If you’re ready to make a huge impact and drive the future of autonomy, Plus is looking for talented individuals to join its fast-growing teams.The Systems and Safety team is responsible to support development of agentic tooling for Systems Engineering (SE) applications including systems level analysis, requirements derivation and test plan management.    Responsibilities: Support development of SE tools for internal and external applications. Development of AI chatbot-like interfaces for general database interrogation. Develop an agentic coding prototype (e.g., a multi-agent system or specialized LLM tool) to rebuild and automate a high-impact SE process step, such as requirements traceability, automated test case generation from requirements, or validation documentation. Document the proposed 'rebuilt' SE process and provide a technical specification for scaling the agentic prototype. Required Skills: Actively enrolled in a Master’s degree in Systems Engineering or related Engineering study Previous experience or research with Autonomous Driving, Advanced Driver Assistance Systems (ADAS) or Robotics Proficiency in Python and C++, using linux based tools preferred, but not necessary Strong organizational and communication skills Preferred Skills: Working knowledge of automotive safety standards (ISO 26262, SOTIF etc) Experience with vehicle level control software for powertrain, battery, chassis, etc. Knowledge of vehicle communication networks/protocols 19 - 65 Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience. Your opportunities joining PlusAIWork, learn and grow in a highly future-oriented, innovative and dynamic field.Wide range of opportunities for personal and professional development.Catered free lunch, unlimited snacks and beverages.Highly competitive salary and benefits package, including 401(k) plan.

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About the TeamOur Cyber team builds AI systems and products that help trusted defenders understand and respond to cyber threats while improving the safety and reliability of frontier models in security-sensitive settings. The team works across product engineering, model training, evaluations, safeguards, and deployment to make advanced cyber capabilities useful to defenders and responsibly managed. We collaborate closely with Safety/Preparedness, Research, Security, Legal, Communications, GTM, and external partners across OpenAI’s broader cyber work.About the RoleWe’re looking for research and software engineers to join Codex Cyber. You’ll help define and ship security products, work with trusted defenders and customers, shape model training and access patterns, and build research and evaluation systems for assessing cyber capabilities, validating safeguards, and improving training data. This role is hands-on and cross-functional, connecting product launches, model development, safety work, and real-world security use cases.In this role, you will:Help define and execute the technical roadmap for Codex Cyber’s security products, including evaluations, safeguards, trusted-defender workflows, and deployment decisions.Work with trusted defenders, customers, and partner teams to understand cyber use cases, evaluate risk, and turn feedback into product and research priorities.Shape cyber-specific model training and access patterns, including data, evaluations, validation, and deployment criteria.Build and validate systems for measuring cyber capabilities, monitoring misuse risk, and proving safeguards work in practice.Collaborate with Safety/Preparedness, Research, Security, Legal, Communications, Go-to-Market, and external partners on company-wide cyber priorities.Translate frontier cyber research into launch-ready tools, operational playbooks, and durable infrastructure for Codex and security products.You might thrive in this role if you:Enjoy 0 -> 1 environments, can navigate ambiguity, are excited to build security products that bring frontier AI capabilities to trusted defenders responsibly.Can move fluidly between product launches, customer and defender partnerships, model training, evaluation science, and security research.Have strong programming skills in Python, TypeScript/JavaScript, or similar languages, with the judgment to build reliable systems in ambiguous, high-stakes domains.Think clearly about cyber capability, misuse risk, access patterns, safeguards, and deployment tradeoffs in high-stakes environments.Have experience in ML systems, security products, cyber evaluations, model training, safety engineering, or trusted customer deployments.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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About AnyscaleAt Anyscale, we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray, a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI, Uber, Spotify, Instacart, Cruise, and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the roleAs a Distributed LLM Inference Engineer, you will help systems and optimizations that push the boundaries of performance for inference at large scale. This is an incredibly critical role to Anyscale as it allows us to achieve a market leading position for  AI infrastructure.As part of this role, you willIterate very quickly with product teams to ship the end to end solutions for Batch and Online inference at high scale which will be used by open-source Ray users and customers of AnyscaleWork across the stack integrating Ray Data and LLM engine providing optimizations achieving low cost solutions for large scale ML inference Integrate with Open source software like vLLM, work closely with the community to adopt these techniques in Anyscale solutions, and also contribute improvements to open sourceFollow the latest state-of-the-art in the open source and the research community, implementing and extending best practices We'd love to hear from you if you haveFamiliarity with running ML inference at large scale with high throughput and low latencyFamiliarity with deep learning and deep learning frameworks (e.g. PyTorch)Solid understanding of distributed systems, ML inference challengesBonus points!ML Systems knowledgeExperience using Ray Work closely with community on LLM engines like vLLM, TensorRT-LLMContributions to deep learning frameworks (PyTorch, TensorFlow)Contributions to deep learning compilers (Triton, TVM, MLIR)Prior experience working on GPUs / CUDACompensationAt Anyscale, we take a market-based approach to compensation. We are data-driven, transparent, and consistent.  As the market data changes over time, the target salary for this role may be adjusted. This role is also eligible to participate in Anyscale's Equity and Benefits offerings, including the following:Stock OptionsHealthcare plans, with premiums covered by Anyscale at 99% for both employees and dependents401k Retirement PlanEducation & Wellbeing StipendPaid Parental LeaveFertility BenefitsPaid Time OffCommute reimbursement100% of in-office meals coveredAnyscale Inc. is an Equal Opportunity Employer. Candidates are evaluated without regard to age, race, color, religion, sex, disability, national origin, sexual orientation, veteran status, or any other characteristic protected by federal or state law. Anyscale Inc. is an E-Verify company and you may review the Notice of E-Verify Participation and the Right to Work posters in English and Spanish

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Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

false

Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

false

Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

false

Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

false

Role Overview Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.