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About xAI xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.About the Role As an Accounting Expert, you will be instrumental in enhancing the capabilities of our cutting-edge technologies by providing high-quality input and labels using specialized software. Your role involves collaborating closely with our technical team to support the training of new AI tasks, ensuring the implementation of innovative initiatives. You'll contribute to refining annotation tools and selecting complex problems from corporate accounting domains, with a focus on financial reporting, consolidation, internal controls, and GAAP compliance where your expertise can drive significant improvements in model performance. This position demands a dynamic approach to learning and adapting in a fast-paced environment, where your ability to interpret and execute tasks based on evolving instructions is crucial. AI Tutor’s Role in Advancing xAI’s Mission As an AI Tutor, you will play an essential role in advancing xAI's mission by supporting the training and refinement of xAI’s AI models. AI Tutors teach our AI models about how people interact and react, as well as how people approach issues and discussions in corporate accounting. To accomplish this, AI Tutors will actively participate in gathering or providing data, such as text, voice, and video data, sometimes providing annotations, recording audio, or participating in video sessions. We seek individuals who are comfortable and eager to engage in these activities as a fundamental part of the role, ensuring a strong alignment with xAI’s goals and objectives to innovate. Scope An AI Tutor will provide services that include labeling and annotating data in text, voice, and video formats to support AI model training. At times, this may involve recording audio or video sessions, and tutors are expected to be comfortable with these tasks as they are fundamental to the role. Such data is a job requirement to advance xAI’s mission, and AI Tutors acknowledge that all work is done for hire and owned by xAI. Responsibilities Use proprietary software applications to provide input/labels on defined projects.   Support and ensure the delivery of high-quality curated data.   Play a pivotal role in supporting and contributing to the training of new tasks, working closely with the technical staff to ensure the successful development and implementation of cutting-edge initiatives/technologies.   Interact with the technical staff to help improve the design of efficient annotation tools.   Choose problems from corporate accounting fields that align with your expertise, providing rigorous solutions and model critiques where you can confidently provide detailed solutions and evaluate model responses.   Regularly interpret, analyze, and execute tasks based on given instructions.   Key Qualifications Must have 3+ years of Big 4 public accounting experience (audit/assurance) on corporate or SEC clients, or an equivalent senior corporate accounting role (e.g., Controller, Assistant Controller, or Technical Accounting Manager at a public company or large private enterprise with complex GAAP reporting).   Must possess a Master's or PhD in Accounting (corporate focus) or equivalent as a licensed CPA.   Proficiency in reading and writing, both in informal and professional English.   Strong ability to navigate various corporate accounting information resources, databases, and online resources (e.g., FASB codification, SEC EDGAR, 10-K/10-Q filings, ERP systems).   Outstanding communication, interpersonal, analytical, and organizational capabilities.   Solid reading comprehension skills combined with the capacity to exercise autonomous judgment even when presented with limited data/material.   Strong passion for and commitment to technological advancements and innovation in corporate accounting.  Preferred Qualifications 5+ years at a Big 4 firm or in a senior corporate controllership role, with direct involvement in SEC reporting, SOX 404, or complex consolidations.   Experience drafting or reviewing 10-K/10-Q footnotes, MD&A, or technical accounting memos.   Possesses experience with at least one publication in a reputable accounting journal or outlet.   Teaching experience as a professor   Location & Other Expectations This position is based in Palo Alto, CA, or fully remote.   The Palo Alto option is an in-office role requiring 5 days per week; remote positions require strong self-motivation.   If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time.   We are unable to provide visa sponsorship.   Team members are expected to work from 9:00am - 5:30pm PST for the first two weeks of training and 9:00am - 5:30pm in their own timezone thereafter.   For those who will be working from a personal device, please note your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.   Compensation $45/hour - $100/hour The posted pay range is intended for U.S.-based candidates and depends on factors including relevant experience, skills, education, geographic location, and qualifications. For international candidates, our recruiting team can provide an estimated pay range for your location. Benefits: Hourly pay is just one part of our total rewards package at xAI. Specific benefits vary by country, depending on your country of residence you may have access to medical benefits. We do not offer benefits for part-time roles.xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

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About the TeamThe GTM (Go-To-Market) Innovation team is an internal powerhouse revolutionizing how we engage customers through groundbreaking applications of our technology. As an incubator, we amplify the impact of Sales, Technical Success, Enablement, and Revenue Operations by deploying our technology at scale. This team applies advanced capabilities to real-world interactions — reshaping conversations with customers, learning from every exchange, and finding novel ways to show the value of our technology. About the RoleWe’re looking for product mindset software engineers to join the GTM Innovation team. As a product engineer on this team, you’ll help OpenAI meet the world at scale. You’ll partner closely with go-to-market teams to understand their workflows, identify leverage points, and ship novel solutions using OpenAI’s API platform. You’ll move quickly from prototype to production, and your work will directly shape how customers experience our technology in the field. This role is ideal for engineers who want to be close to users, own end-to-end outcomes, and help define entirely new categories of enterprise software.In this role, you will:Build high-impact applications and tools that accelerate OpenAI’s go-to-market effortsWork across the full product lifecycle for GTM: prototype, iterate, ship, and maintainEmbed with Sales, Technical Success, and Revenue Operations to identify user needs and build for themApply OpenAI’s models in novel ways to solve real-world customer and internal workflow problemsTranslate learnings into feedback for Applied and Research teams to inform product developmentYou’ll thrive in this role if you:Have 4+ years of experience as a software/ML/product engineer working on user-facing systemsFormer founder, or early engineer at a startup who built a product from scratch is a plusAre fluent in Python or JavaScript and comfortable building full-stack applicationsHave built or prototyped LLM-powered workflows using the OpenAI API (or similar)Take initiative, move quickly, and operate with a strong sense of ownershipEnjoy working closely with end users and shaping 0→1 productsAre collaborative, curious, and motivated to make an outsized impact at the frontier of AIAbout OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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About the TeamThe User Operations team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Given OpenAI’s breakneck shipping cadence and growth—and the expectation that it will only accelerate—transforming our rich support data into real‑time insights and scalable, self‑serve analytics is critical to sustaining exceptional customer experiences on the path to AGI.About the RoleWe’re seeking a Support Data Scientist who will dig deep into user‑support data—surfacing trends, volumes, and friction signals—and turn these findings into actionable insights and always‑on reporting. You’ll design, build, and maintain self‑serve dashboards that keep every stakeholder informed in real time, partnering closely with Data Science and Engineering to ensure clean pipelines, robust models, and scalable tooling. Think proactive friction detection and real‑time service‑health views that help us stay ahead of demand—delivering decision‑grade insights, not just prettier slide decks.This role is based in San Francisco, California. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.In this role, you will:Explore large support and product datasets to uncover trends, volume drivers, and user‑experience pain points, distilling findings into clear, actionable narratives.Build, enhance, and maintain self‑serve dashboards and reporting tools, enabling non‑technical teams to answer their own data questions.Establish a unified metrics taxonomy for service‑health and performance—and build automated data‑sharing pipelines and scorecards with our BPO partners to ensure everyone operates from the same real‑time view of successLeverage LLMs to build bespoke classifiers that automatically label and segment inbound volumes—powering smarter routing, richer self‑serve insights, and swifter root‑cause analysis.Partner with Data Engineering to ensure reliable pipelines, implement data‑quality checks, and document sources of truth.Jump into high‑priority special projects to conduct bespoke deep‑dive analyses and deliver clear, strategic recommendations to leadership.Prototype quickly—leveraging ChatGPT, Jupyter notebooks, Retool, and other tools—to prove value before hardening with Engineering.Collaborate with Data Science on predictive models and experimentation, translating results into operational recommendations.You might thrive in this role if you:8 + years in analytics, business intelligence, or data science (experience with customer support or operations teams is a plus).Expert‑level SQL skills and proficiency in Python or R for advanced analysis and automationHands‑on experience designing and maintaining BI dashboards (e.g. Looker, Mode, Tableau, Sundial) with a focus on clarity and self‑serve usability.Hands‑on experience fine‑tuning or prompt‑engineering LLMs to build text classifiers, sentiment analysis, or tagging systems.Demonstrated ability to translate complex datasets into clear business stories and recommendations for both technical and non‑technical audiences.Familiarity with support metrics (SLAs, FCR, deflection) and ability to define service health KPIs.Strong cross‑functional communication skills—comfortable collaborating daily with engineers, data scientists, and operations leaders.An eye for detail, a zero‑defect mindset, and a bias toward action over theoretical perfectionPossess a strong bias for automation and can defend governance decisions that keep data and processes healthy as they grow.Thrive in a fast‑moving, ambiguous environment where priorities can shift quickly.#LI-NM2About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations.HackerOne ValuesHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.Senior Applications EngineerLocation : PuneWorking model : on-siteHackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations.HackerOne ValuesHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.Position SummaryHackerOne is seeking a Senior Applications Engineer to join our Enterprise Data & AI team to be a technical leader driving the design and implementation of AI-First Systems that power how Hackeronies collaborate, communicate, and scale. You’ll own complex, cross-functional initiatives that blend enterprise architecture, automation, and AI to streamline operations, reduce toil, and unlock human potential.You’ll achieve success by leading with AI-first thinking, demonstrating agility through change, applying first-principles problem solving, and using data to learn and adapt along the way. Leveraging your technological expertise, domain knowledge, and dedication to business objectives, you'll drive innovation to propel HackerOne forward. Enterprise Data & AI MissionEnterprise Data & AI provides the data and systems to enable our enterprise transformation from human-powered operations to data-driven, AI-powered, and human-led agentic operations. This data and systems infrastructure includes autonomous AI agents handling routine or repeatable work and centralized AI and data infrastructure for cross-org leverage.What You Will DoLead the end-to-end design and delivery of scalable, secure, and intelligent enterprise systems that support HackerOne’s transformation into an AI-first organization.Develop, configure, and maintain Salesforce Sales Cloud, Workday, or other Enterprise, GTM, and Security applications to drive business efficiency and scalability.Partner across business and engineering teams to identify high-leverage opportunities for automation, integration, and system modernization.Drive the architecture and execution of platform-level capabilities, leveraging AI and modern tooling to reduce manual effort, improve decision-making, and increase system resilience.Provide technical leadership to internal engineers and external development partners, ensuring design quality, operational excellence, and long-term maintainability.Shape and contribute to our incident and on-call response strategy, playbooks, and processes, focusing on building systems that fail gracefully and recover quickly.Act as a multiplier to mentor other engineers, advocate for technical excellence, and promote a culture of innovation, curiosity, and continuous improvement.Champion effective change management and enablement, ensuring systems are not only launched, but adopted, understood, and evolved.Minimum Qualifications8+ years of experience in an Engineering, Science, Systems, or similar role w/ proven track record of leading the design, development, and deployment of AI-First Enterprise Systems.Extensive hands-on experience designing, building, configuring, integrating, and maintaining AI-first enterprise systems, including Salesforce, Workday, Google Workspace, Slack, Atlassian, Zoom, Ironclad, Luminance, Box, Monday, Jira, JSM, JPD, GitHub, GitLab, Freshservice, Freshdesk, GCP, AWS, and more.Experience working with SSO protocols (e.g., SAML, OIDC, SCIM), enterprise identity tools (e.g., Okta), and MDM platforms (e.g., Kandji) in a fast-paced environment.Experience developing integrations and automations using tools like Workato and Tines.Experience with Salesforce Sales Cloud, Service Cloud, Salesloft, and data enrichment platforms (e.g., Clearbit, ZoomInfo, etc.).Passion for working backwards from the Customer and empathy for business stakeholders.Proven track record of having substantial impact across the company, demonstrating your ability to drive positive change, and achieve significant results.Thrive on solving ambiguous problem statements in an early-stage environment.Excellent communication skills, and can present data-driven narratives in verbal, presentation, and written formats.Preferred QualificationsExperience with Mac and Windows operating systems.Experience working with Agile and iterative development processes.Understanding of network architecture.Job Benefits:Health (medical, vision, dental), life, and disability insurance*Equity stock optionsRetirement plansPaid public holidays and unlimited PTOPaid maternity and parental leaveLeaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)Employee Assistance Program*Eligibility may differ by countryWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check.HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

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About the TeamIntegrity Data Science sits at the center of OpenAI’s mission to deploy powerful AI responsibly. We help ensure people can trust our products by building measurement systems, experimentation practices, and detection/mitigation strategies that protect OpenAI and our users from misuse, fraud, and evolving adversarial behaviors.As the scope and urgency of Integrity work expands across product surfaces and go-to-market motion, we’re hiring a dedicated Data Science Manager to scale the team, strengthen execution across multiple Integrity domains, and deepen partnership with Product, Engineering, Operations, and adjacent orgs (e.g., Growth, Ads).This role is based in our San Francisco HQ (in-office). About the RoleAs Data Science Manager, Integrity, you will lead a team of data scientists working across trust & safety, fraud prevention, risk analysis, measurement, and modeling. You’ll be accountable for building a high-performing DS function that can keep pace with fast-moving threats—and for shaping the analytical strategy that informs how OpenAI detects, measures, and mitigates integrity risks at scale.This is a highly cross-functional leadership role. You’ll help set the roadmap with Integrity Product/Engineering leaders, evolve team structure and operating rhythms, raise the bar on technical rigor (experimentation, causal inference, modeling, metrics), and develop a culture of proactive, high-leverage impact. Many of the challenges in this space are emergent—new misuse patterns appear as the technology and ecosystem evolves—so this role requires strong judgment, comfort with ambiguity, and an ability to build systems that scale. In this role, you will:Lead and scale a high-impact Integrity Data Science team—hiring, coaching, and developing DS ICs (and potentially future managers) while setting a strong technical and cultural bar.Drive strategy across multiple Integrity domains (policy enforcement, bot detection, fraud prevention, IP theft, risk measurement, abuse prevention), balancing near-term response with durable systems.Build and institutionalize analytical rigor: clear metric frameworks, experimentation standards, monitoring/alerting, and repeatable evaluation approaches for Integrity interventions.Partner deeply with Product & Engineering to shape roadmaps, prioritize the right bets, and translate ambiguous risk signals into practical product and platform decisions.Evolve team structure and operating model as the org scales—defining ownership boundaries, improving processes, and creating leverage through better tooling and AI-assisted workflows.Enable cross-org outcomes, supporting partners outside Integrity (e.g., Growth, Ads, GTM) where integrity risks intersect with product and business goals.Communicate clearly with senior leadership, synthesizing complex tradeoffs, surfacing risk, and driving alignment on priorities and success metrics.Push the team toward an AI-leveraged operating mode, using modern tooling and model capabilities to accelerate detection, triage, analysis, and iteration. You might thrive in this role if you:Have deep experience leading and scaling Data Science teams, ideally in trust & safety, fraud/abuse, security, risk, or other adversarial problem spaces in fast-moving environments.Bring strong technical grounding across modern DS techniques (experimentation, causal inference, anomaly detection, risk modeling, measurement design) and can coach others to execute with rigor.Have a track record of building durable partnerships across DS, Engineering, Product, and Operations—able to influence without authority and create shared accountability.Are excellent at hiring, mentoring, and developing technical talent, and can build a culture that is both high-bar and supportive.Can translate messy, evolving threats into clear frameworks, metrics, and decisions—and keep the team focused on the highest-leverage work.Are comfortable operating in ambiguity, and can bring structure, clarity, and momentum where the “right answer” isn’t obvious. Bonus if you:Have experience deploying scaled detection solutions using LLMs, embeddings, fine-tuning, or related ML systems for abuse/fraud/risk.Have worked closely with policy, content moderation, investigations, or security operations teams and understand how to design analytics that actually works end-to-end.Have built or led measurement systems that balance safety, user experience, and operational/business constraints. About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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About the TeamOpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI.About the RoleWe are looking for an embedded engineer to help build firmware and associated modeling software for OpenAI’s in house AI accelerator. This role involves designing and developing drivers and functional models for a large array of HW components, writing high throughput and low latency firmware code, investigating bring-up and production issues.ResponsibilitiesDesign and implement drivers for hardware peripherals, including those related to AI chips.Design and implement functional software models to simulate SoC uncore logic and enable FW testing against the modelDesign and implement low-latency and high throughput embedded SW to manage HW resources.Work with adjacent software and hardware teams to implement requirements, debug issues and shape future generations of the hardware.Collaborate with vendors to integrate their technologies within our systems.Bring up and debug firmware/driver on new platforms.Come up with processes and debug issues raised in the field.Set up monitoring, integration testing and diagnostics tools.Qualifications5+ years of experience working in embedded SW space.Ability to thrive in ambiguity and learn new technologies.Strong programming skills in C/C++ and/or Rust.Experience developing high throughput, low latency and multi-threaded code.Experience working with real time operating systems (RTOS).Experience developing hardware drivers and working with hardwareExperience with HW/SW co-designKnowledge of common embedded protocols, e.g. UART, I2C, SPI, etc.Knowledge of microprocessor and common ARM architectures (e.g. AMBA) is a plus.Knowledge of PCIe, ethernet and other high BW communication protocols is a plus.Experience with GPUs or other compute hardware is a plus.Experience deploying large compute clusters is a plus.To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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The opportunityWe are looking for a highly skilled machine learning research engineer with significant experience in training and implementing large scale generative models. In this role you will manage our high performance computing environment, and our model serving initiatives. You will join an interdisciplinary team of machine learners, protein engineers and biologists, jointly working to change the way that we control biology and cure diseasesWho we areAt Latent Labs, we are building frontier models that learn the fundamentals of biology. We pursue ambitious goals with curiosity and are committed to scientific excellence. Before building Latent Labs, our team co-developed DeepMind’s Nobel-prize winning AlphaFold, invented latent diffusion, and built pioneering lab data management systems as well as high throughput protein screening platforms. At Latent Labs you will be working with some of the brightest minds in generative AI and biology.Our team is committed to interdisciplinary exchange, continuous learning and collaboration. Team offsites help us foster a culture of trust across our London and San Francisco sites.We’re looking for innovators passionate about tackling complex challenges and maximizing positive global impact. Join us on our moonshot mission.Who you areDeep experience with Kubernetes and containerized workflowsExperience with major cloud platforms (AWS, GCP, Azure)Knowledge of DevOps and related tools (Terraform, etc)knowledge of HPC frameworks (Slurm, Ray, etc)Production engineering & reliability experiencePyTorch & distributed computing experienceYour ResponsibilitiesDeploy, maintain, and optimize production and research compute clustersDesign and implement scalable and efficient ML inference solutionsDevelop dynamic / heterogeneous compute solutions for balancing research and production needsContribute to productizing model APIs for external useDevelop infrastructure observability and monitoring solutionsApplyWe offer strongly competitive compensation and benefits packages, including:Private health insurancePension/401(K) contributionsGenerous leave policies (including gender neutral parental leave)Hybrid workingTravel opportunities and moreWe also offer a stimulating work environment, and the opportunity to shape the future of synthetic biology through the application of breakthrough generative models.We welcome applicants from all backgrounds and we are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

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About FirsthandFirsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online.While most AI applications in marketing and advertising focus on back-office automation, the Firsthand Brand Agent Platform™ powers front-line consumer engagement. Operating across both owned properties and paid media, Firsthand's Brand Agents make a company’s expertise accessible in real time, adapting to consumers’ interests and guiding them towards the information they need to take action. Central to the platform is Lakebed™, the company’s AI-first data and knowledge rights management system that ensures brands retain full ownership and control of their expertise.Firsthand is led by Jon Heller, Michael Rubenstein, and Wei Wei, whose previous ventures helped build the foundations of modern digital advertising. Backed by Radical Ventures, FirstMark Capital, Aperiam Ventures, and Crossbeam Venture Partners, Firsthand is shaping the future of AI-driven consumer engagement.Firsthand is headquartered in NYC, with team members working together in-office three days a week.The RoleFirsthand is looking for a skilled Staff Product Manager who will be responsible for inventing, designing, and implementing novel solutions for the AI landscape within the Firsthand platform. ResponsibilitiesConceptualize and design new features within the platform, using a data-informed approach and establishing clear metrics for successNavigate through ambiguity and change to collaboratively drive alignment with cross- functional teammatesWork with enterprise customers and internal stakeholders to understand their needs and incorporate those insights into product decisionsCommunicate product vision, strategy, and roadmap to key stakeholders, including senior leadership, to drive alignment and decision-makingStay informed of industry trends, emerging technologies, and best practices to drive continuous improvement and innovationQualificationsBS or MS in computer science, related scientific or technical field, or equivalent professional experience7+ years of experience in product management, preferably with 3+ years of experience building ML and AI solutions at enterprise scaleProblem-solver with the ability to create simple and intuitive solutions from complex requirementsPassion for learning and invention, as well as for efficient processes and scalable executionExperience with the product development cycle and new product launchesExcellent communicator and collaborator, with the ability to effectively share complex technical concepts with both technical and non-technical stakeholdersHow to ApplyIf you are ready to embark on an exhilarating journey at the forefront of AI, seize this incredible opportunity and apply here. We eagerly anticipate hearing from you!Note: Compensation and equity will be market-competitive for well-capitalized, early stage startups and will be discussed during the interview process.

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About SesameSesame believes in a future where computers are lifelike - with the ability to see, hear, and collaborate with us in ways that feel natural and human. With this vision, we're designing a new kind of computer, focused on making voice companions part of our daily lives. Our team brings together founders from Oculus and Ubiquity6, alongside proven leaders from Meta, Google, and Apple, with deep expertise spanning hardware and software. Join us in shaping a future where computers truly come alive.About the RoleAt Sesame, we are building the next generation of voice-based personal agents. We are seeking a Technical Program Manager to bridge the gap between LLM research and a polished, user-ready product. In this role, you will drive the development lifecycle, ensuring novel capabilities are delivered on schedule and rigorously measured against real-world performance. You will also be responsible for the "quality loop": transforming qualitative user feedback into technical evaluation datasets and ensuring our models evolve based on measurable data.Responsibilities:Project Orchestration: Manage the end-to-end lifecycle of LLM projects, navigating the transition from research milestones to production-level deployments.Metric Definition & Design: Transform subjective user feedback into objective metrics and datasets.Eval Implementation: Design and implement technical evaluations to address issues found in the field. You will be expected to dive into the codebase to help integrate these evals into existing pipelines.Feedback Loop Management: Track internal and external feedback, ensuring identified issues are followed through to resolution in subsequent iterations.Release Management: Maintain the technical roadmap for voice-based capabilities, proactively identifying dependencies and resolving technical blockers across teams.Cross-Functional Alignment: You will ensure the roadmap incorporates the specialized work and constraints of all teams—not just ML—to deliver a cohesive user experience.Required Qualifications:Academic Background: BS or MS in Computer Science, Electrical Engineering, or a related technical discipline.TPM Experience: 3+ years of experience managing LLM research or AI/ML product cycles.LLM Foundations: A solid technical understanding of LLMs (training, prompting, inference, quality) and the unique constraints of voice-based interfaces.Programming Skills: Proficiency in Python with the ability to independently write and implement evaluation logic and data-handling scripts.Communication: Proven ability to coordinate and align with stakeholders across different functions, managing complex dependencies with great technical depth.Preferred qualifications:AI Voice Experience: Prior experience with LLM-based voice products and modern generative speech technologies.Automated Testing: Experience integrating model evaluation workflows into automated testing and deployment pipelines.System Logic: Familiarity with the architectural challenges of deploying low-latency, conversational AI agents.Sesame is committed to a workplace where everyone feels valued, respected, and empowered. We welcome all qualified applicants, embracing diversity in race, gender, identity, orientation, ability, and more. We provide reasonable accommodations for applicants with disabilities—contact careers@sesame.com for assistance.Full-time Employee Benefits: 401k matching100% employer-paid health, vision, and dental benefits Unlimited PTO and sick time Flexible spending account matching (medical FSA) Benefits do not apply to contingent/contract workers.

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About ElevenLabsElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years.Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound.Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.How we workHigh-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.Excellence everywhere: Everything we do should match the quality of our AI models.Global team: We prioritize your talent, not your location.What we offerInnovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.About the roleWe're looking for an experienced AI Safety Engineer to drive the deployment and operationalization of automated moderation and guardrail systems that protect our platform and users across a multimodal space. You'll work alongside a team of ML and full stack engineers to build production-grade safety infrastructure from the ground up.This is a product ownership role where you'll be responsible for end-to-end technical execution of our safety systems, from architecture to deployment andto monitoring. You'll bridge the gap between ML research and production-grade systems, ensuring our safety infrastructure is robust, observable, and scalable.What you'll do:Design and build scalable backend infrastructure for content moderation, abuse detection and agents guardrails, deploying AI/ML models into production systemsArchitect robust APIs, data pipelines, and service architectures supporting real-time and batch moderation workflowsImplement comprehensive monitoring, alerting, and observability systems; establish SLIs, SLOs, and performance benchmarksPartner with ML engineers to translate research models into production-ready systems and integrate them across our product suiteDrive technical decisions and contribute vision to the safety roadmap on how the next generation of platform guardrails should be built for scale and precision.Requirements6+ years of backend software engineering experience building production systems at scaleStrong production backend experience: distributed systems, APIs, data pipelines, and Python expertise (asynchronous Python, backend frameworks)Infrastructure & DevOps proficiency: cloud platforms (AWS/GCP), containerization (Docker/K8s), CI/CD pipelinesObservability mindset with experience in monitoring tools (Prometheus, Grafana) and building observable systemsTrack record of taking products or systems from 0→1 with measurable impact, including deploying or working alongside ML/AI systems in productionBonus:Trust & Safety, Content Moderation, or Integrity engineering experienceMLOps experience: deployment, monitoring, and versioning of ML modelsExperience with SQL, data analysis tools, real-time streaming systems (Kafka, Redis), or event-driven architecturesFamiliarity with React or modern frontend frameworksLocationThis role is remote and can be executed globally. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw.#LI-remote

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About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise. You will: Partner with executive sponsors and end users to identify high‑impact use cases and turn them into measurable business outcomes on Glean. Lead strategic reviews and advise customers on their AI roadmap, ensuring they get the most value from Glean’s platform. Translate business needs into clear problem statements, success metrics, and practical AI solutions; collaborate with Product and R&D to shape priorities. Conduct discovery workshops, scope pilots, and guide rollouts, driving breadth and depth of adoption of the Glean platform. Design and build AI agents with and for customers, including rethinking and redesigning underlying business processes to maximize impact and usability. Proactively identify expansion opportunities and drive engagement across teams and functions. About you: 5+ years of professional experience in roles that blend business and technology (e.g., product, analytics, data, engineering, solutions), with a consultative, customer‑facing approach. Strong problem‑solving and communication skills; comfortable working with stakeholders from ICs to executives and tailoring messages to different audiences. Demonstrated ability to craft effective prompts and guide AI agents for real customer or business workflows; you’ve shipped outcomes, not just demos. Understanding of what current LLMs can and cannot do; able to set expectations and steer towards reliable, safe, cost‑effective solutions. Product sense and user empathy—you can spot high‑value applications of AI across diverse job functions and design clear, guided experiences. Hands‑on experience with modern AI platforms and tools (e.g., OpenAI, Claude, Mistral, Cohere or similar), with enough technical depth to work with engineers without needing to be on the critical path for writing production code. Good to have: Prior experience in customer‑facing, consultative roles (solutions, support, product management) and comfort presenting to senior leaders. Exposure to evaluating AI outcomes (e.g., defining success criteria, using sample tasks, reviewing results) and iterating for quality, latency, and cost. Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption. Location: This role is remote in the U.S. Compensation & Benefits: The standard OTE range for this position is $130,000-$200,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-Remote 

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About Arize AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence. We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.The Opportunity Join Arize AI's Engineering team working on OpenInference – the industry-leading open-source standard for AI observability, LLM and agent instrumentation. You'll be at the forefront of defining how organizations instrument, trace, and observe their AI applications across the entire ecosystem, shaping the future of AI development worldwide. This role puts you at the epicenter of the AI landscape, working directly on the OpenInference repository that powers AI observability for thousands of developers worldwide. You'll synthesize requirements from both the vibrant open-source community and real-world enterprise deployments, translating these diverse needs into practical instrumentation capabilities that drive the future of AI innovation. This is NOT a role for everyone – it demands exceptional technical versatility, deep community engagement, and end-to-end ownership from conception to delivery. What You’ll Do Build new LLM and instrumentation libraries for emerging LLM providers and agent frameworks Maintain and enhance existing instrumentation across Python and TypeScript ecosystems, and others (OpenAI, Anthropic, LlamaIndex, CrewAI and many more) Drive improvements to semantic conventions and OpenTelemetry standards that define AI observability Collaborate with the global developer community through GitHub, Slack, and conferences, as well as Arize PMs and solution architects Take complex problems from ideation to completion with full ownership and accountability What We’re Looking For 3-5+ years of software development experience shipping production code  Expert-level proficiency in both Python and TypeScript Community-oriented mindset with genuine passion for collaborative open-source development Deep interest in AI/LLM ecosystem with desire to stay current on emerging technologies Strong analytical skills to distill requirements from diverse sources and stakeholders Bonus Points, But Not Required Experience building SDK clients, instrumentation libraries, or platform APIs Hands-on experience with AI/ML observability or evaluation systems What Makes This Role Unique? You'll have direct impact on the AI ecosystem by building instrumentation that powers the next generation of AI applications across thousands of companies. Working at the intersection of open-source community building and enterprise-scale AI deployments, you'll help define industry standards while staying at the forefront of LLM technologies. The estimated annual salary for this role is between $125,000 - $225,000, plus a competitive equity package. Actual compensation is determined based on a variety of job-related factors that may include transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefits package, including medical, dental, vision, a 401(k) plan, unlimited paid time off, a generous parental leave plan, and additional support for mental health and wellness. While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.More About Arize Arize’s mission is to make the world’s AI work—and work for people. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale. Learn more about what we're doing here: https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/ https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/ Diversity & Inclusion @ Arize Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI Culturally conscious events such as LGBTQ trivia during pride month We have an active Lady Arizers subgroup

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About xAI xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.About the Role As an Accounting Expert, you will be instrumental in enhancing the capabilities of our cutting-edge technologies by providing high-quality input and labels using specialized software. Your role involves collaborating closely with our technical team to support the training of new AI tasks, ensuring the implementation of innovative initiatives. You'll contribute to refining annotation tools and selecting complex problems from corporate accounting domains, with a focus on financial reporting, consolidation, internal controls, and GAAP compliance where your expertise can drive significant improvements in model performance. This position demands a dynamic approach to learning and adapting in a fast-paced environment, where your ability to interpret and execute tasks based on evolving instructions is crucial. AI Tutor’s Role in Advancing xAI’s Mission As an AI Tutor, you will play an essential role in advancing xAI's mission by supporting the training and refinement of xAI’s AI models. AI Tutors teach our AI models about how people interact and react, as well as how people approach issues and discussions in corporate accounting. To accomplish this, AI Tutors will actively participate in gathering or providing data, such as text, voice, and video data, sometimes providing annotations, recording audio, or participating in video sessions. We seek individuals who are comfortable and eager to engage in these activities as a fundamental part of the role, ensuring a strong alignment with xAI’s goals and objectives to innovate. Scope An AI Tutor will provide services that include labeling and annotating data in text, voice, and video formats to support AI model training. At times, this may involve recording audio or video sessions, and tutors are expected to be comfortable with these tasks as they are fundamental to the role. Such data is a job requirement to advance xAI’s mission, and AI Tutors acknowledge that all work is done for hire and owned by xAI. Responsibilities Use proprietary software applications to provide input/labels on defined projects.   Support and ensure the delivery of high-quality curated data.   Play a pivotal role in supporting and contributing to the training of new tasks, working closely with the technical staff to ensure the successful development and implementation of cutting-edge initiatives/technologies.   Interact with the technical staff to help improve the design of efficient annotation tools.   Choose problems from corporate accounting fields that align with your expertise, providing rigorous solutions and model critiques where you can confidently provide detailed solutions and evaluate model responses.   Regularly interpret, analyze, and execute tasks based on given instructions.   Key Qualifications Must have 3+ years of Big 4 public accounting experience (audit/assurance) on corporate or SEC clients, or an equivalent senior corporate accounting role (e.g., Controller, Assistant Controller, or Technical Accounting Manager at a public company or large private enterprise with complex GAAP reporting).   Must possess a Master's or PhD in Accounting (corporate focus) or equivalent as a licensed CPA.   Proficiency in reading and writing, both in informal and professional English.   Strong ability to navigate various corporate accounting information resources, databases, and online resources (e.g., FASB codification, SEC EDGAR, 10-K/10-Q filings, ERP systems).   Outstanding communication, interpersonal, analytical, and organizational capabilities.   Solid reading comprehension skills combined with the capacity to exercise autonomous judgment even when presented with limited data/material.   Strong passion for and commitment to technological advancements and innovation in corporate accounting.  Preferred Qualifications 5+ years at a Big 4 firm or in a senior corporate controllership role, with direct involvement in SEC reporting, SOX 404, or complex consolidations.   Experience drafting or reviewing 10-K/10-Q footnotes, MD&A, or technical accounting memos.   Possesses experience with at least one publication in a reputable accounting journal or outlet.   Teaching experience as a professor   Location & Other Expectations This position is based in Palo Alto, CA, or fully remote.   The Palo Alto option is an in-office role requiring 5 days per week; remote positions require strong self-motivation.   If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time.   We are unable to provide visa sponsorship.   Team members are expected to work from 9:00am - 5:30pm PST for the first two weeks of training and 9:00am - 5:30pm in their own timezone thereafter.   For those who will be working from a personal device, please note your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.   Compensation $45/hour - $100/hour The posted pay range is intended for U.S.-based candidates and depends on factors including relevant experience, skills, education, geographic location, and qualifications. For international candidates, our recruiting team can provide an estimated pay range for your location. Benefits: Hourly pay is just one part of our total rewards package at xAI. Specific benefits vary by country, depending on your country of residence you may have access to medical benefits. We do not offer benefits for part-time roles.xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

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Role Overview Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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About xAI xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.About the Role As an Accounting Expert, you will be instrumental in enhancing the capabilities of our cutting-edge technologies by providing high-quality input and labels using specialized software. Your role involves collaborating closely with our technical team to support the training of new AI tasks, ensuring the implementation of innovative initiatives. You'll contribute to refining annotation tools and selecting complex problems from corporate accounting domains, with a focus on financial reporting, consolidation, internal controls, and GAAP compliance where your expertise can drive significant improvements in model performance. This position demands a dynamic approach to learning and adapting in a fast-paced environment, where your ability to interpret and execute tasks based on evolving instructions is crucial. AI Tutor’s Role in Advancing xAI’s Mission As an AI Tutor, you will play an essential role in advancing xAI's mission by supporting the training and refinement of xAI’s AI models. AI Tutors teach our AI models about how people interact and react, as well as how people approach issues and discussions in corporate accounting. To accomplish this, AI Tutors will actively participate in gathering or providing data, such as text, voice, and video data, sometimes providing annotations, recording audio, or participating in video sessions. We seek individuals who are comfortable and eager to engage in these activities as a fundamental part of the role, ensuring a strong alignment with xAI’s goals and objectives to innovate. Scope An AI Tutor will provide services that include labeling and annotating data in text, voice, and video formats to support AI model training. At times, this may involve recording audio or video sessions, and tutors are expected to be comfortable with these tasks as they are fundamental to the role. Such data is a job requirement to advance xAI’s mission, and AI Tutors acknowledge that all work is done for hire and owned by xAI. Responsibilities Use proprietary software applications to provide input/labels on defined projects.   Support and ensure the delivery of high-quality curated data.   Play a pivotal role in supporting and contributing to the training of new tasks, working closely with the technical staff to ensure the successful development and implementation of cutting-edge initiatives/technologies.   Interact with the technical staff to help improve the design of efficient annotation tools.   Choose problems from corporate accounting fields that align with your expertise, providing rigorous solutions and model critiques where you can confidently provide detailed solutions and evaluate model responses.   Regularly interpret, analyze, and execute tasks based on given instructions.   Key Qualifications Must have 3+ years of Big 4 public accounting experience (audit/assurance) on corporate or SEC clients, or an equivalent senior corporate accounting role (e.g., Controller, Assistant Controller, or Technical Accounting Manager at a public company or large private enterprise with complex GAAP reporting).   Must possess a Master's or PhD in Accounting (corporate focus) or equivalent as a licensed CPA.   Proficiency in reading and writing, both in informal and professional English.   Strong ability to navigate various corporate accounting information resources, databases, and online resources (e.g., FASB codification, SEC EDGAR, 10-K/10-Q filings, ERP systems).   Outstanding communication, interpersonal, analytical, and organizational capabilities.   Solid reading comprehension skills combined with the capacity to exercise autonomous judgment even when presented with limited data/material.   Strong passion for and commitment to technological advancements and innovation in corporate accounting.  Preferred Qualifications 5+ years at a Big 4 firm or in a senior corporate controllership role, with direct involvement in SEC reporting, SOX 404, or complex consolidations.   Experience drafting or reviewing 10-K/10-Q footnotes, MD&A, or technical accounting memos.   Possesses experience with at least one publication in a reputable accounting journal or outlet.   Teaching experience as a professor   Location & Other Expectations This position is based in Palo Alto, CA, or fully remote.   The Palo Alto option is an in-office role requiring 5 days per week; remote positions require strong self-motivation.   If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time.   We are unable to provide visa sponsorship.   Team members are expected to work from 9:00am - 5:30pm PST for the first two weeks of training and 9:00am - 5:30pm in their own timezone thereafter.   For those who will be working from a personal device, please note your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.   Compensation $45/hour - $100/hour The posted pay range is intended for U.S.-based candidates and depends on factors including relevant experience, skills, education, geographic location, and qualifications. For international candidates, our recruiting team can provide an estimated pay range for your location. Benefits: Hourly pay is just one part of our total rewards package at xAI. Specific benefits vary by country, depending on your country of residence you may have access to medical benefits. We do not offer benefits for part-time roles.xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

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About xAI xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.About the Role As an Accounting Expert, you will be instrumental in enhancing the capabilities of our cutting-edge technologies by providing high-quality input and labels using specialized software. Your role involves collaborating closely with our technical team to support the training of new AI tasks, ensuring the implementation of innovative initiatives. You'll contribute to refining annotation tools and selecting complex problems from corporate accounting domains, with a focus on financial reporting, consolidation, internal controls, and GAAP compliance where your expertise can drive significant improvements in model performance. This position demands a dynamic approach to learning and adapting in a fast-paced environment, where your ability to interpret and execute tasks based on evolving instructions is crucial. AI Tutor’s Role in Advancing xAI’s Mission As an AI Tutor, you will play an essential role in advancing xAI's mission by supporting the training and refinement of xAI’s AI models. AI Tutors teach our AI models about how people interact and react, as well as how people approach issues and discussions in corporate accounting. To accomplish this, AI Tutors will actively participate in gathering or providing data, such as text, voice, and video data, sometimes providing annotations, recording audio, or participating in video sessions. We seek individuals who are comfortable and eager to engage in these activities as a fundamental part of the role, ensuring a strong alignment with xAI’s goals and objectives to innovate. Scope An AI Tutor will provide services that include labeling and annotating data in text, voice, and video formats to support AI model training. At times, this may involve recording audio or video sessions, and tutors are expected to be comfortable with these tasks as they are fundamental to the role. Such data is a job requirement to advance xAI’s mission, and AI Tutors acknowledge that all work is done for hire and owned by xAI. Responsibilities Use proprietary software applications to provide input/labels on defined projects.   Support and ensure the delivery of high-quality curated data.   Play a pivotal role in supporting and contributing to the training of new tasks, working closely with the technical staff to ensure the successful development and implementation of cutting-edge initiatives/technologies.   Interact with the technical staff to help improve the design of efficient annotation tools.   Choose problems from corporate accounting fields that align with your expertise, providing rigorous solutions and model critiques where you can confidently provide detailed solutions and evaluate model responses.   Regularly interpret, analyze, and execute tasks based on given instructions.   Key Qualifications Must have 3+ years of Big 4 public accounting experience (audit/assurance) on corporate or SEC clients, or an equivalent senior corporate accounting role (e.g., Controller, Assistant Controller, or Technical Accounting Manager at a public company or large private enterprise with complex GAAP reporting).   Must possess a Master's or PhD in Accounting (corporate focus) or equivalent as a licensed CPA.   Proficiency in reading and writing, both in informal and professional English.   Strong ability to navigate various corporate accounting information resources, databases, and online resources (e.g., FASB codification, SEC EDGAR, 10-K/10-Q filings, ERP systems).   Outstanding communication, interpersonal, analytical, and organizational capabilities.   Solid reading comprehension skills combined with the capacity to exercise autonomous judgment even when presented with limited data/material.   Strong passion for and commitment to technological advancements and innovation in corporate accounting.  Preferred Qualifications 5+ years at a Big 4 firm or in a senior corporate controllership role, with direct involvement in SEC reporting, SOX 404, or complex consolidations.   Experience drafting or reviewing 10-K/10-Q footnotes, MD&A, or technical accounting memos.   Possesses experience with at least one publication in a reputable accounting journal or outlet.   Teaching experience as a professor   Location & Other Expectations This position is based in Palo Alto, CA, or fully remote.   The Palo Alto option is an in-office role requiring 5 days per week; remote positions require strong self-motivation.   If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time.   We are unable to provide visa sponsorship.   Team members are expected to work from 9:00am - 5:30pm PST for the first two weeks of training and 9:00am - 5:30pm in their own timezone thereafter.   For those who will be working from a personal device, please note your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.   Compensation $45/hour - $100/hour The posted pay range is intended for U.S.-based candidates and depends on factors including relevant experience, skills, education, geographic location, and qualifications. For international candidates, our recruiting team can provide an estimated pay range for your location. Benefits: Hourly pay is just one part of our total rewards package at xAI. Specific benefits vary by country, depending on your country of residence you may have access to medical benefits. We do not offer benefits for part-time roles.xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

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About xAI xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.About the Role As an Accounting Expert, you will be instrumental in enhancing the capabilities of our cutting-edge technologies by providing high-quality input and labels using specialized software. Your role involves collaborating closely with our technical team to support the training of new AI tasks, ensuring the implementation of innovative initiatives. You'll contribute to refining annotation tools and selecting complex problems from corporate accounting domains, with a focus on financial reporting, consolidation, internal controls, and GAAP compliance where your expertise can drive significant improvements in model performance. This position demands a dynamic approach to learning and adapting in a fast-paced environment, where your ability to interpret and execute tasks based on evolving instructions is crucial. AI Tutor’s Role in Advancing xAI’s Mission As an AI Tutor, you will play an essential role in advancing xAI's mission by supporting the training and refinement of xAI’s AI models. AI Tutors teach our AI models about how people interact and react, as well as how people approach issues and discussions in corporate accounting. To accomplish this, AI Tutors will actively participate in gathering or providing data, such as text, voice, and video data, sometimes providing annotations, recording audio, or participating in video sessions. We seek individuals who are comfortable and eager to engage in these activities as a fundamental part of the role, ensuring a strong alignment with xAI’s goals and objectives to innovate. Scope An AI Tutor will provide services that include labeling and annotating data in text, voice, and video formats to support AI model training. At times, this may involve recording audio or video sessions, and tutors are expected to be comfortable with these tasks as they are fundamental to the role. Such data is a job requirement to advance xAI’s mission, and AI Tutors acknowledge that all work is done for hire and owned by xAI. Responsibilities Use proprietary software applications to provide input/labels on defined projects.   Support and ensure the delivery of high-quality curated data.   Play a pivotal role in supporting and contributing to the training of new tasks, working closely with the technical staff to ensure the successful development and implementation of cutting-edge initiatives/technologies.   Interact with the technical staff to help improve the design of efficient annotation tools.   Choose problems from corporate accounting fields that align with your expertise, providing rigorous solutions and model critiques where you can confidently provide detailed solutions and evaluate model responses.   Regularly interpret, analyze, and execute tasks based on given instructions.   Key Qualifications Must have 3+ years of Big 4 public accounting experience (audit/assurance) on corporate or SEC clients, or an equivalent senior corporate accounting role (e.g., Controller, Assistant Controller, or Technical Accounting Manager at a public company or large private enterprise with complex GAAP reporting).   Must possess a Master's or PhD in Accounting (corporate focus) or equivalent as a licensed CPA.   Proficiency in reading and writing, both in informal and professional English.   Strong ability to navigate various corporate accounting information resources, databases, and online resources (e.g., FASB codification, SEC EDGAR, 10-K/10-Q filings, ERP systems).   Outstanding communication, interpersonal, analytical, and organizational capabilities.   Solid reading comprehension skills combined with the capacity to exercise autonomous judgment even when presented with limited data/material.   Strong passion for and commitment to technological advancements and innovation in corporate accounting.  Preferred Qualifications 5+ years at a Big 4 firm or in a senior corporate controllership role, with direct involvement in SEC reporting, SOX 404, or complex consolidations.   Experience drafting or reviewing 10-K/10-Q footnotes, MD&A, or technical accounting memos.   Possesses experience with at least one publication in a reputable accounting journal or outlet.   Teaching experience as a professor   Location & Other Expectations This position is based in Palo Alto, CA, or fully remote.   The Palo Alto option is an in-office role requiring 5 days per week; remote positions require strong self-motivation.   If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time.   We are unable to provide visa sponsorship.   Team members are expected to work from 9:00am - 5:30pm PST for the first two weeks of training and 9:00am - 5:30pm in their own timezone thereafter.   For those who will be working from a personal device, please note your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.   Compensation $45/hour - $100/hour The posted pay range is intended for U.S.-based candidates and depends on factors including relevant experience, skills, education, geographic location, and qualifications. For international candidates, our recruiting team can provide an estimated pay range for your location. Benefits: Hourly pay is just one part of our total rewards package at xAI. Specific benefits vary by country, depending on your country of residence you may have access to medical benefits. We do not offer benefits for part-time roles.xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

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About xAI xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.About the Role As an Accounting Expert, you will be instrumental in enhancing the capabilities of our cutting-edge technologies by providing high-quality input and labels using specialized software. Your role involves collaborating closely with our technical team to support the training of new AI tasks, ensuring the implementation of innovative initiatives. You'll contribute to refining annotation tools and selecting complex problems from corporate accounting domains, with a focus on financial reporting, consolidation, internal controls, and GAAP compliance where your expertise can drive significant improvements in model performance. This position demands a dynamic approach to learning and adapting in a fast-paced environment, where your ability to interpret and execute tasks based on evolving instructions is crucial. AI Tutor’s Role in Advancing xAI’s Mission As an AI Tutor, you will play an essential role in advancing xAI's mission by supporting the training and refinement of xAI’s AI models. AI Tutors teach our AI models about how people interact and react, as well as how people approach issues and discussions in corporate accounting. To accomplish this, AI Tutors will actively participate in gathering or providing data, such as text, voice, and video data, sometimes providing annotations, recording audio, or participating in video sessions. We seek individuals who are comfortable and eager to engage in these activities as a fundamental part of the role, ensuring a strong alignment with xAI’s goals and objectives to innovate. Scope An AI Tutor will provide services that include labeling and annotating data in text, voice, and video formats to support AI model training. At times, this may involve recording audio or video sessions, and tutors are expected to be comfortable with these tasks as they are fundamental to the role. Such data is a job requirement to advance xAI’s mission, and AI Tutors acknowledge that all work is done for hire and owned by xAI. Responsibilities Use proprietary software applications to provide input/labels on defined projects.   Support and ensure the delivery of high-quality curated data.   Play a pivotal role in supporting and contributing to the training of new tasks, working closely with the technical staff to ensure the successful development and implementation of cutting-edge initiatives/technologies.   Interact with the technical staff to help improve the design of efficient annotation tools.   Choose problems from corporate accounting fields that align with your expertise, providing rigorous solutions and model critiques where you can confidently provide detailed solutions and evaluate model responses.   Regularly interpret, analyze, and execute tasks based on given instructions.   Key Qualifications Must have 3+ years of Big 4 public accounting experience (audit/assurance) on corporate or SEC clients, or an equivalent senior corporate accounting role (e.g., Controller, Assistant Controller, or Technical Accounting Manager at a public company or large private enterprise with complex GAAP reporting).   Must possess a Master's or PhD in Accounting (corporate focus) or equivalent as a licensed CPA.   Proficiency in reading and writing, both in informal and professional English.   Strong ability to navigate various corporate accounting information resources, databases, and online resources (e.g., FASB codification, SEC EDGAR, 10-K/10-Q filings, ERP systems).   Outstanding communication, interpersonal, analytical, and organizational capabilities.   Solid reading comprehension skills combined with the capacity to exercise autonomous judgment even when presented with limited data/material.   Strong passion for and commitment to technological advancements and innovation in corporate accounting.  Preferred Qualifications 5+ years at a Big 4 firm or in a senior corporate controllership role, with direct involvement in SEC reporting, SOX 404, or complex consolidations.   Experience drafting or reviewing 10-K/10-Q footnotes, MD&A, or technical accounting memos.   Possesses experience with at least one publication in a reputable accounting journal or outlet.   Teaching experience as a professor   Location & Other Expectations This position is based in Palo Alto, CA, or fully remote.   The Palo Alto option is an in-office role requiring 5 days per week; remote positions require strong self-motivation.   If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time.   We are unable to provide visa sponsorship.   Team members are expected to work from 9:00am - 5:30pm PST for the first two weeks of training and 9:00am - 5:30pm in their own timezone thereafter.   For those who will be working from a personal device, please note your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.   Compensation $45/hour - $100/hour The posted pay range is intended for U.S.-based candidates and depends on factors including relevant experience, skills, education, geographic location, and qualifications. For international candidates, our recruiting team can provide an estimated pay range for your location. Benefits: Hourly pay is just one part of our total rewards package at xAI. Specific benefits vary by country, depending on your country of residence you may have access to medical benefits. We do not offer benefits for part-time roles.xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

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Role Overview Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies. Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment. Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability. Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks. Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again. Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials. Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases. Ideally, you have: Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector. Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI. System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core. Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools. Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them. Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy. Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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About GigaGiga is building AI agents that aim to automate 98% of enterprise support tickets and operations workflows. We deploy self-improving, emotionally intelligent agents that handle millions of customer interactions across voice, chat, and email for Fortune 100 enterprises like DoorDash.Our agents don't just respond—they continuously learn and improve, automatically increasing resolution rates from 60% to 98% through pattern recognition and policy refinement. They orchestrate complex multi-party workflows in real-time: simultaneously coordinating between customers, delivery drivers, and internal systems while cross-referencing policies and databases—all in under 500 milliseconds.Role OverviewWe're looking for a Product Manager to help us achieve our goal of automating 98% of enterprise support and operations workflows. You'll own critical parts of our AI agent platform—building the products that enable self-improving agents to handle increasingly complex scenarios without human intervention.You'll work at the intersection of cutting-edge AI capabilities and enterprise-grade product development: defining how agents learn from every interaction, orchestrating multi-party workflows across voice and chat, and expanding our platform into regulated industries like healthcare and financial services.This role requires someone who can think deeply about AI product strategy while also diving into the technical details of real-time orchestration, emotional intelligence, and enterprise compliance.What You'll OwnSelf-Improving Agent PlatformDrive the product strategy for agents that automatically improve from 60% to 98% resolutionDefine how agents learn from every interaction—pattern recognition, policy refinement, edge case handlingBuild feedback loops that identify gaps and automatically expand agent capabilitiesOwn the path from "agent handles simple cases" to "agent handles 98% of all cases"Multi-Party OrchestrationLead product strategy for complex real-time workflows (e.g., coordinating customer, driver, and merchant simultaneously)Define how agents make decisions by cross-referencing multiple data sources, policies, and external systems in real-timeOwn the sub-500ms latency experience across voice, chat, and email channelsDrive emotional intelligence features—sentiment detection, tone matching, natural conversation flowAgent Builder & ConsoleDefine the product vision for our no-code/low-code agent configuration platformOwn the policy engine, scenario builder, and custom code execution capabilitiesDrive improvements to knowledge base management and RAG integrationsShape the developer experience for teams building and customizing agentsExpansion into Regulated IndustriesPartner with healthcare, financial services, and compliance-heavy customers to understand their unique requirementsDefine product capabilities for high-compliance environments (audit trails, data privacy, regulatory adherence)Own integrations strategy (Zendesk, Salesforce, industry-specific systems)Drive the 2-week enterprise deployment goal that differentiates us from competitorsKey ResponsibilitiesProduct Strategy & ExecutionDefine and execute the roadmap toward 98% automation of support tickets and operations workflowsMake hard prioritization decisions: which agent capabilities unlock the next 10% of automated resolution?Ship features that directly move resolution rates from 90% toward 98%Translate the "enterprise operations platform" vision into concrete milestones across support, compliance, and operationsTechnical Product LeadershipUnderstand and communicate complex real-time systems (sub-500ms latency requirements)Work closely with engineering on architecture decisions and technical tradeoffsEvaluate AI model capabilities and translate them into product featuresDrive API design and developer experience for headless agents and integrationsCustomer PartnershipBuild deep relationships with Fortune 100 customers to understand why the last 10% of tickets still need humansTranslate customer feedback into agent capabilities that close the gap toward 98% automationMonitor resolution rates, identify failure patterns, and drive systematic improvementsPartner with customers in healthcare and finance to define compliance-grade automationCross-Functional CollaborationPartner with AI/ML engineers on model integration and prompt optimizationWork with Design to create intuitive experiences for complex agent configurationCollaborate with Sales on customer requirements and competitive positioningCoordinate with Customer Success on deployment and adoptionRequired Qualifications5+ years combined experience in product management and software engineeringMinimum 1 year as a software engineer - hands-on professional coding experience requiredStrong technical foundation - ability to engage in architectural discussions, read code, and understand complex distributed systemsExperience with real-time systems - voice, video, messaging, or similar latency-sensitive productsEnterprise product experience - understanding of B2B sales cycles, enterprise requirements, and platform thinkingData-driven mindset - comfort with metrics, analytics, and making decisions with imperfect informationExcellent communication - ability to translate complex technical concepts for diverse audiencesPreferred QualificationsAI/ML product experience - LLMs, conversational AI, or voice AI productsDeveloper tools experience - APIs, SDKs, platform products, or developer experienceExperience with Python - ability to prototype, analyze data, and work directly in our codebaseStartup experience - comfort with ambiguity, wearing multiple hats, and moving fastContact center or customer support domain knowledgeWhat Makes You Great for This RoleSystems thinker: You can hold the complexity of multi-channel, real-time AI systems in your head while making pragmatic product decisionsCustomer obsessed: You build deep empathy for both enterprise buyers and the end-users interacting with agentsTechnical depth: You can dive into voice pipeline latency issues, RAG retrieval quality, or webhook integration problemsBias for shipping: You prioritize getting features to customers over perfect specificationsComfort with ambiguity: You thrive when the path forward isn't clear and can make progress without complete informationAI enthusiast: You use AI tools daily and have strong intuitions about AI capabilities and limitationsWhy GigaAudacious goal: We're building toward 98% automation of enterprise operations—support is just the beginningSelf-improving systems: Our agents get better with every interaction, automatically expanding what they can handleProduction scale: Already handling millions of calls monthly for Fortune 100 companies with 90%+ resolutionTechnical differentiation: Sub-500ms multi-party orchestration and emotional intelligence that competitors can't matchMassive market: Customer support automation growing from $3B to $47B by 2034, and we're expanding into healthcare, finance, and beyondWorld-class team: Founded by Forbes 30 Under 30, backed by Redpoint and YC, growing fastHigh impact: Every feature you ship directly moves us toward a world where enterprises operate with near-complete automationCompensation & BenefitsCompetitive base salaryComprehensive health, dental, and vision coverageIn-office culture with team lunches and eventsFast-growing startup with rapid career progressionWork ArrangementIn-Person: San Francisco officeWe believe in the power of in-person collaboration for building 0-to-1 products. Flexible hours to accommodate deep work.