Forward Deployment Engineer (Minneapolis, MN)
Serve as the technical point of contact for healthcare customers, translating ambiguous problems into scalable solutions. Build and deploy AI systems, including RAG pipelines and multi-agent workflows, and develop real-time conversational AI systems. Work with healthcare data integration standards such as HL7 v2, FHIR, REST APIs, and X12, and build pipelines using Python and SQL. Own the full lifecycle of the AI solutions from design to monitoring, including troubleshooting production issues. Collaborate with product, AI research, and clinical teams. Operate onsite at customer locations in Minneapolis, MN, with occasional travel to Hippocratic AI headquarters for strategic planning and team sessions.
Carefull - Data Scientist / AI Engineer
Own end-to-end implementation of AI-driven detection features, from discovery to production deployment and iteration. Design and build data enrichment pipelines to extract structured information from messy, real-world financial transaction data. Research fraud and scam typologies relevant to older adults and translate findings into scalable detection logic. Build evaluation frameworks including metrics, error analysis, and model comparisons to measure system performance and drive improvement. Optimize AI pipelines for accuracy, latency, and cost by making informed tradeoffs on model selection and architecture. Collaborate with Customer Service, Go-to-Market, and partner-facing teams to ensure solutions meet real-world needs and deliver measurable impact. Stay current with developments in LLMs, agent architectures, and applied AI to identify practical applications for the domain.
Forward Deployed Engineer
As a Forward Deployed Engineer, you will partner directly with customers to understand their biggest challenges and rapidly design, implement, and integrate technical solutions that drive real impact. You will leverage engineering expertise to design scalable AI workflows for clinical and operational use cases, producing professional-grade systems and data-flow diagrams defining interfaces, failure modes, and integration points with EHRs and legacy systems. You will build and deploy Large Language Model (LLM) powered workflows, applying advanced prompting strategies, building agentic workflows, and tuning vector stores for quality, latency, and cost. You will perform technical validation of AI algorithm outputs and ensure strict adherence to HIPAA/SOC 2 controls, establishing guardrails such as audit trails and least-privilege access for safe clinical deployment. You will independently manage technical implementation plans, defining scope and setting expectations with customers, driving prototypes into production and facilitating the transition to steady-state ownership alongside Customer Success teams. You will serve as the technical voice in customer meetings, translating complex platform capabilities into clear value propositions for executives and non-technical stakeholders. Additionally, you will provide input to internal cross-functional teams on platform gaps to help widen competitive advantage.
AI Implementation Strategist
Lead customer AI implementation projects, owning the customer journey from onboarding to rollout. Act as a trusted advisor for legal, compliance, and marketing teams, troubleshooting blockers and providing feedback to shape the roadmap.
Forward Deployed Engineer - Singapore
Forward Deployed Engineers own technical delivery across deployments, moving from prototypes to stable production and building full-stack solutions that deliver customer value. They embed with customer teams, structure delivery, and create reusable implementation patterns to influence product and research roadmaps.
Strategy & Operations Manager, Support
This leader will build, scale, and manage OpenAI's User Operations Strategy & Operations function, owning service strategy, planning, forecasting, and execution. They are responsible for embedding AI-native operations, forecasting support needs, evolving support models, driving operational quality, and acting as a senior escalation point across the team.
Software Engineer, Platform
The AI Outcomes Manager will collaborate with executives and end-users to develop and execute AI transformation strategies using Glean's platform. They will conduct discovery workshops, drive customer engagement, and work closely with Product and R&D to shape product direction based on user feedback.
AI Agent Evaluation Analyst (Freelance)
You will review and evaluate complex AI agent tasks and scenarios for logic, completeness, and realism, identifying inconsistencies and defining expected behaviors. Collaboration with QA, writers, and developers is essential to suggest task refinements and cover edge cases, ensuring comprehensive agent testing.
AI Agent Evaluation Analyst (Freelance)
You will review evaluation tasks and scenarios for logic, completeness, and realism, identify inconsistencies or missing assumptions, and help define gold standards for autonomous AI agents. Collaborate with QA, writers, and developers to refine AI agent testing and ensure comprehensive evaluation frameworks.
AI Agent Evaluation Analyst (Freelance)
The Analyst will review evaluation tasks and scenarios for logic, completeness, and realism while identifying inconsistencies and helping define gold standards for AI agents. They will closely collaborate with QA, writers, or developers to refine processes and ensure robust agent testing.
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